Reviews (1,970)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

May 11, 2020

Great customer service, extremely helpful and responsive- Shannon is bomb.com! So far, we're happy with Postscript.

LEVEL
United States
5 months using the app
Edited October 22, 2020

Just downloaded this app and I have seen great response from the sign up campaign. My customers are super excited about it. I had a little issue that I couldn't figure out and the support team were amazing and super responsive.

Glamour and Lace Boutique
Canada
5 months using the app
January 15, 2021

This app was the perfect finish for my website! The person that helped me was so quick and funny :)
He fixed the problem in under 5 minutes

The Scentuary & Co
United States
5 months using the app
June 15, 2021

Bre from customer support was so helpful with what I needed to achieve on our site. Very quick with answers and I will definitely recommend this app to other people. Thank you so much!!! :)

Pen Graphics
United States
5 months using the app
March 17, 2022

Great support help and assistance!! I needed assistance and they worked with me until my problem was solved.

Kamchique
United States
5 months using the app
February 1, 2021

So far this app is great and our SMS sales are doing great! I really like how easy it is to use and would recommend.

Project 7
United States
5 months using the app
June 27, 2022

Love this app and the customer service was responsive and fast when i hit a snag. I strongly recommend it.

Coco Blue Shoes
United States
5 months using the app
May 18, 2023

Taylor has been very communicative and efficient and is continuously helping me in any way to get my website back up and started! I channeled over to Postscript because of the brands I know that use it and I want my brand to be accessible to easy automation and more. She never let me give up and she has amazing patience and walked through everything! I will continue to work with you guys and thank you again!

Saint Omertà Apparel
United States
5 months using the app
September 2, 2021

support is amazing and the app is overall greater than any other i've used in the past. so great I just tried another app and instantly came back here

A Fab Creation, LLC
United States
5 months using the app
June 2, 2021

I have just installed this app about a month ago and so far I have already seen conversions, I had some questions and Morgen was very helpful and answered them thoroughly! i highly recommend this app for your business!

glazdjewels
United States
5 months using the app