Reviews (1,972)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

October 5, 2021

Their chat support is A++. I was able to get help relatively quickly, and they answered all of my questions very thoroughly. Got help especailly from Kyler and she has been super helpful! All I can ask for is a mobile app so we can check notifcations and answer people quickly but other than that this app is great

KoKoSeoul
United States
5 months using the app
March 15, 2021

Unbelievable customer service. Response time is unreal. So far they have been able to address all my questions and concerns

BULLDOG
Canada
5 months using the app
October 25, 2021

Just started using this app and it's been great so far. The account set up team has been super great about helping me get set up, offer suggestions, and answer any questions that I have.

Sundaze Bikinis
United States
5 months using the app
May 25, 2021

Powerful app! My service rep Tyler was very efficient!! I have made over $700 in sells by using this app in just under a month.

Culture and Klass Jewelry
United States
5 months using the app
November 1, 2021

If you're looking to boost sales with SMS this is the best app out there. Customer service is also 5 STARS! I was connected with Michael and he was able to answer all my questions and even help me get the back end set up. LIFE SAVER!

NoSurrenderGear
United States
5 months using the app
November 17, 2021

I love the app! It helps my business out a lot and my customers are glad that they can get easy reminders of sales, new items etc and it all be so convenient. Michael was very helpful !

Glam Xten Collection
United States
5 months using the app
August 30, 2021

MICHAEL LITERALLY IS THE BESTTTTT CUSTOMER SERVICE REP EVER !!! HE LITERALLY SOLVED ALL MY ISSUES AND EVEN HELPED ME UNDERSTAND MORE ABOUT CREDITS !!! HE NEEDS A RAISE !! BEST APP EVER !! THANK YOUUU !!!!

Everything Karla
United States
5 months using the app
February 12, 2021

Awesome app, very user friendly and helped drive significant conversions for our online store. Great customer service as well.

The Fit Boxx
United States
5 months using the app
May 11, 2020

Great customer service, extremely helpful and responsive- Shannon is bomb.com! So far, we're happy with Postscript.

LEVEL
United States
5 months using the app
Edited October 22, 2020

Just downloaded this app and I have seen great response from the sign up campaign. My customers are super excited about it. I had a little issue that I couldn't figure out and the support team were amazing and super responsive.

Glamour and Lace Boutique
Canada
5 months using the app