Reviews (1,970)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Really easy to set up, straight forward dashboard meaning its very easy to navigate and edit to your taste. Briefly hopped on to the chat to make sure it was all working ok after I completed the set up. I was met with a super friendly and helpful member of staff (Sandy Quiett) who helped with my query immediately. 10/10 thus far.
The entire team at Postscript has been super helpful in the set-up process. The program & support are top notch! The conversion is already showing VERY good return on investment. Love this program!
I have used a bunch of other SMS apps before. This one is the best one yet and the customer service is truly exceptional. I recommend this app to all my serious Shopify sellers as a must-have app.
I love this app! It's easy to use and has so many ways to up your text marketing game. The customer service team has been amazing as well. Shoutout to Shannon from customer support for a quick reply even on the weekend.
My customers love the automated messages and i love the campaigns! I get a ton of engagment and my customers (as crazy as it seems) truly appreciates it. Especially when i put the message "By _____ the owner"
They were a huge help with Implementing some free automations to my account since the free trial is over. That is such a huge help and I can’t wait to customize them and get them set up.
I needed help changing from a short code to long number and the rep was very helpful. I also like how seamlessly the app works.
Postscript is a really good app for SMS. Very straightforward and the whole team are amazing!
Especially Taylor! :)
Thanks team!
I use Postscript for text campaigns & automations. It has helped my sales immensely. Customers purchase more when they receive the texts & automations I use. The best thing about Postscript is their customer service. You can chat with them right away whenever you have a question and they are super friendly & very knowledgeable. I highly recommend you add this app to your Shopify store!
Love this app! Customer service was great too they helped me with everything I needed! well worth the price too<3