Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

March 17, 2022

Great support help and assistance!! I needed assistance and they worked with me until my problem was solved.

Kamchique
United States
5 months using the app
February 1, 2021

So far this app is great and our SMS sales are doing great! I really like how easy it is to use and would recommend.

Project 7
United States
5 months using the app
December 13, 2021

Kyler from Postscript was AMAZING! I explained my question and she helped me in no time. No back and forth, no confusion, just a clear and concise solution and that's all I needed. She's the best and I'm so happy with the service she provided me!

Nominal
United States
5 months using the app
June 27, 2022

Love this app and the customer service was responsive and fast when i hit a snag. I strongly recommend it.

Coco Blue Shoes
United States
5 months using the app
May 18, 2023

Taylor has been very communicative and efficient and is continuously helping me in any way to get my website back up and started! I channeled over to Postscript because of the brands I know that use it and I want my brand to be accessible to easy automation and more. She never let me give up and she has amazing patience and walked through everything! I will continue to work with you guys and thank you again!

Saint Omertà Apparel
United States
5 months using the app
September 2, 2021

support is amazing and the app is overall greater than any other i've used in the past. so great I just tried another app and instantly came back here

A Fab Creation, LLC
United States
5 months using the app
June 2, 2021

I have just installed this app about a month ago and so far I have already seen conversions, I had some questions and Morgen was very helpful and answered them thoroughly! i highly recommend this app for your business!

glazdjewels
United States
5 months using the app
February 11, 2022

Really easy to set up, straight forward dashboard meaning its very easy to navigate and edit to your taste. Briefly hopped on to the chat to make sure it was all working ok after I completed the set up. I was met with a super friendly and helpful member of staff (Sandy Quiett) who helped with my query immediately. 10/10 thus far.

Nail Mail xo
United Kingdom
5 months using the app
Edited March 15, 2022

The entire team at Postscript has been super helpful in the set-up process. The program & support are top notch! The conversion is already showing VERY good return on investment. Love this program!

Checkable Wellness
United States
5 months using the app
June 8, 2020

I have used a bunch of other SMS apps before. This one is the best one yet and the customer service is truly exceptional. I recommend this app to all my serious Shopify sellers as a must-have app.

Curlkit
United States
5 months using the app