Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

March 6, 2021

I love this app! It's easy to use and has so many ways to up your text marketing game. The customer service team has been amazing as well. Shoutout to Shannon from customer support for a quick reply even on the weekend.

JamieRose & Co.
United States
5 months using the app
November 8, 2021

After a lot of back and forth on the best platform for us, we decided to go with Postscript and have been thrilled. For a moment, we explored other options, thinking maybe we were missing out, but after all was said and done, we came right back here. Postscript offers all the bells and whistles with SMS and maybe even more importantly, their support team is incredible. We have had nothing but good experiences from the sales team, to our dedicated CSM, to the amazing people running the support chat box. Really bit fan and highly recommend!

Apothékary
United States
5 months using the app
June 25, 2021

My customers love the automated messages and i love the campaigns! I get a ton of engagment and my customers (as crazy as it seems) truly appreciates it. Especially when i put the message "By _____ the owner"

Alpha Pigments
United States
5 months using the app
Edited June 13, 2020

They were a huge help with Implementing some free automations to my account since the free trial is over. That is such a huge help and I can’t wait to customize them and get them set up.

PRANCE
United States
5 months using the app
June 4, 2021

I needed help changing from a short code to long number and the rep was very helpful. I also like how seamlessly the app works.

Speak Then Think
United States
5 months using the app
July 31, 2023

Postscript is a really good app for SMS. Very straightforward and the whole team are amazing!

Especially Taylor! :)

Thanks team!

Gleefull Supplements
Canada
5 months using the app
April 21, 2021

I use Postscript for text campaigns & automations. It has helped my sales immensely. Customers purchase more when they receive the texts & automations I use. The best thing about Postscript is their customer service. You can chat with them right away whenever you have a question and they are super friendly & very knowledgeable. I highly recommend you add this app to your Shopify store!

Villari Chic
United States
5 months using the app
April 1, 2021

Love this app! Customer service was great too they helped me with everything I needed! well worth the price too<3

Shopwithmyway
United States
5 months using the app
November 24, 2021

Have enjoyed PostScript, 100% due to its customer service. We've had non-stop support from them. The relationships you build with them are personal, and you truly feel that they are doing what they can to better your reach. Very happy!

embé®
United States
5 months using the app
August 11, 2023

This is the only SMS platform you should be using.

A reliable team, an amazing back-end system, and a proven way to ditch your email and get your warm customers in the funnel!

FLUX is team Postscript baby!

Flux Footwear
United States
5 months using the app