Reviews (1,970)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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I started using Postscript on my site and have been really enjoying it. I did get notified by a customer that they were receiving quite a few texts (by mistake of something I overlooked). I contacted support and they were quick to help me make the proper changes (thanks Sylvia). I do recommend this for anyone looking for SMS marketing
Shannon helped me today and the experience was awesome. Great customer service and she solved my issue. Thank you
Zev and Bryan were a great help. Nice and professional. Would recommend this app for any Shopify store. Great customer service
super easy to set up and get going. support is also super fast and they recommend strategies as well.
I've used other sms services before, but postscript is by far the best. I always receive such great service! Friendly and helpful.
The app works really well for what I need. Sean and his team are absolutely AMAZING and are very quick to answer questions and are very friendly.
Faith on the support team was a rockstar in helping out with a keyword configure/opt-in issue. Support has always been helpful and very responsive. Can't wait to see how the platform continues to evolve.
The app is wonderful and the customer support is even better. Anything you need these reps will get done!!
Faith was very patient and amazing. Walked me through step by step. Very fast and efficient. Definitely deserves a raise!
New to using Postscript and Sylvia has taken the time to explain all my questions and concerns not just through email but through screen recording. This has made it so much easier to understand the Postscript integration on my store! I really appreciate how responsive she's been, and have really enjoyed working with her thus far!