Reviews (1,970)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Best text messaging app I have used thus far. Customer service is great, Shannon did an excellent job answering all my questions and helping me to get set up correctly. Highly recommend this app, high ROI!
I have enjoyed working with Postscript for SMS. The platform is easy to use and their team works hard to help us grow and refine strategy! Everyone is so helpful and friendly to work with!
New to SMS marketing and downloaded this app. Was having some confusion on how it worked, but Zev came to the rescue! Thank you for a great customer service experience.
LOVE LOVE LOVE. BREANNA WAS AMAZING AND SOOO HELPFUL. THEY ARE DEF ON TOP OF THEIR GAME AND THE BEST!
New to the platform but so far loving all of the features including the automations! The teams customer service has been great every time as well!
We really love our relationship with Postscript. They are supportive always, forward-thinking, resourceful and someone is always available to help even in the most hectic of times. We greatly appreciate our partnership and we know that our fans do too!!
I just started using this app and it's been a game changer! Customer service is excellent as well! :)
This app is AMAZING considering we are a small business. The support staff online are fabulous with helping you out if you are ever in a jam.
such a great app! and the best costumer service around! i was having an issue with a keyword (user error), i messaged them and they immediately fixed it.the best SMS I've yet found.
Great app! minor technical difficulties.. but Shannon was great at fixing my issue in a timely manner. Great customer service Shannon! woohoo!