Reviews (1,972)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this SMS marketing app for its ease of setup and user-friendly interface, ideal for those new to SMS marketing. They appreciate the effective customer engagement and sales boost through segmentation, automation, and customizable templates. The responsive customer support and continuous feature updates are also noted. Merchants credit the app with significant growth in their SMS channels and sales.

May 11, 2020

Great customer service, extremely helpful and responsive- Shannon is bomb.com! So far, we're happy with Postscript.

LEVEL
United States
5 months using the app
Edited October 22, 2020

Just downloaded this app and I have seen great response from the sign up campaign. My customers are super excited about it. I had a little issue that I couldn't figure out and the support team were amazing and super responsive.

Glamour and Lace Boutique
Canada
5 months using the app
June 23, 2020

Super helpful and quick support. Every time I've used the chat function, I've had great response. Thanks Zev!

ettitude
Australia
5 months using the app
January 15, 2021

This app was the perfect finish for my website! The person that helped me was so quick and funny :)
He fixed the problem in under 5 minutes

The Scentuary & Co
United States
5 months using the app
June 15, 2021

Bre from customer support was so helpful with what I needed to achieve on our site. Very quick with answers and I will definitely recommend this app to other people. Thank you so much!!! :)

Pen Graphics
United States
5 months using the app
March 17, 2022

Great support help and assistance!! I needed assistance and they worked with me until my problem was solved.

Kamchique
United States
5 months using the app
February 1, 2021

So far this app is great and our SMS sales are doing great! I really like how easy it is to use and would recommend.

Project 7
United States
5 months using the app
December 13, 2021

Kyler from Postscript was AMAZING! I explained my question and she helped me in no time. No back and forth, no confusion, just a clear and concise solution and that's all I needed. She's the best and I'm so happy with the service she provided me!

Nominal
United States
5 months using the app
June 27, 2022

Love this app and the customer service was responsive and fast when i hit a snag. I strongly recommend it.

Coco Blue Shoes
United States
5 months using the app
May 18, 2023

Taylor has been very communicative and efficient and is continuously helping me in any way to get my website back up and started! I channeled over to Postscript because of the brands I know that use it and I want my brand to be accessible to easy automation and more. She never let me give up and she has amazing patience and walked through everything! I will continue to work with you guys and thank you again!

Saint Omertà Apparel
United States
5 months using the app