Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

Edited June 10, 2021

LOVE LOVE LOVE. BREANNA WAS AMAZING AND SOOO HELPFUL. THEY ARE DEF ON TOP OF THEIR GAME AND THE BEST!

LIV & GIA BOUTIQUE
United States
5 months using the app
October 12, 2020

New to the platform but so far loving all of the features including the automations! The teams customer service has been great every time as well!

Fallon Ave Boutique
United States
5 months using the app
November 9, 2021

I just started using this app and it's been a game changer! Customer service is excellent as well! :)

Curly Cupcakes
Canada
4 months using the app
July 14, 2022

This app is AMAZING considering we are a small business. The support staff online are fabulous with helping you out if you are ever in a jam.

C'Amoré & co
Canada
4 months using the app
February 18, 2021

such a great app! and the best costumer service around! i was having an issue with a keyword (user error), i messaged them and they immediately fixed it.the best SMS I've yet found.

Silk & Suede
United States
4 months using the app
June 10, 2020

Great app! minor technical difficulties.. but Shannon was great at fixing my issue in a timely manner. Great customer service Shannon! woohoo!

Hause of Brijea
United States
4 months using the app
September 28, 2020

Love the after hours support they offer! Whenever Ive needed assistance theyve always made sure to walk me through the steps or take care of it themselves on the back end.

HomeGrown Tots
United States
4 months using the app
December 24, 2020

Definitely my go to app for SMS. They even answered my support on Christmas eve. Support is awesome. Service is awesome. 'Nuff said.

SafeSyren
Canada
4 months using the app
May 6, 2021

I purchased this app to start SMS marketing and it does not disappoint! I’ve tried several and this is the most user friendly. The chat team is super helpful and friendly and I’m happy they’re there to assist with any questions or ideas I may have.

Not A Nutritionist
United States
4 months using the app
July 2, 2021

Michael Wardrop and all of the team is AMAZING!!!! They know all about my store, help me optimize, help me with tech stuff and always right away. It's hard to find such personal experiences with integrations like this but I really feel like I have a team of supportive folks standing by me and my text message strategies. My site is thriving and it's just the start - conversions and subscribers are up, my popup is awesome and easy to use and I have so many tools to help grow my lists.

Life On Mars
United States
4 months using the app