Reviews (1,970)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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I'm still pretty new to PS so I've got to work on building my texting list, but I can already tell this will be a great investment for my business. Subscribers open (and click) my PS texts far more than my emails with the same content. I love the GIF and photo options, because they help keep my brand personable. And, just like all the other reviews state, the customer service/chat option is fantastic. Everyone responds timely and is more than happy to help.
I am happy so far with the customer service I received from Michael. I was using a different SMS service that charged an arm and a leg and didn’t do what I needed it to. Needless to say, Michael made sure received the services I needed and went above and beyond to help me. Thank you!
Taylor was a big help and answered all my questions. I was trying to have this app all set up before I officially launched my website and now that everything is put together I can launch it in a couple weeks. Thank you so much Taylor you rock!
EASY TO USE APP! HELPS MAKE ME ALOT OF MONEY! CUSTOMER SERVICE ON POINT AND VERY HELPFUL! ITS A MUST HAVE ON YOUR STORE
Functionality is already the best out of all the sms apps but the customer support is what sets this app apart from everything else on the market. Kyler knocked it out of the park for me. 5 stars!
The best SMS app ever! Support is really patient and helped me to solve my concerns. I feel the care of their support team and they follow up just to make sure my concerns are solved. I really recommend this app.
I recently removed Privy due to the fact they lacked proper SMS marketing. Decided to try Postscript and I absolutely love this app. They was quick and very responsive. App is also easy to use and is very helpful for all my SMS needs. We all know SMS is much more responsive than email
I love how the app allows me to send picture messages w/o having to click on a link! It also tells the user who the message is from which is very helpful. I also like being able to receive messages from the customer & be able to respond to them through the app. Very happy with the app.
We use postscript at rudeoffensive.com. They have been amazing! As a UK store its important for us to be sending from a UK number and postscript set this up for us, made other tweaks for us and have just been all round great. With a free 30 day trial with unlimited credits you'd be a fool not to give postscript a try!
So far so good for a first time user. Its a very easy app, super convenient and Sylvia was awesome!