Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
Refine
-
By rating
I really enjoy Postscript. I was hesitant to add a SMS & MMS marketing platform, due to the fear of "annoying" my customers.. but with Postscript I don't feel that way at all. I am about to make the texts I send to my customers friendly, personal, and down-to-earth. Postscript is also extremely user-friendly and easy to navigate. Shoutout to Jane with Glow Group for getting me set up with Postscript! I am SO happy with my experience.
Great customer service, intuitive platform. Can be a bit on the pricey side but probably is the best all-around SMS platform if you want to do SMS marketing.
Great service and customer support. Always I received solutions to my issues. The app is easy to use and has a lot of integrations.
We love using Post Script for our business. It's so easy to use. Taylor was super helpful and kind. I really appreciated working with her to solve our problems/answer our questions. Thanks Taylor, you're amazing!!!❤️
So far, this app has been awesome and the support has been amazing. I've tried a few different apps but they all fell short of our expectations.
I'm still pretty new to PS so I've got to work on building my texting list, but I can already tell this will be a great investment for my business. Subscribers open (and click) my PS texts far more than my emails with the same content. I love the GIF and photo options, because they help keep my brand personable. And, just like all the other reviews state, the customer service/chat option is fantastic. Everyone responds timely and is more than happy to help.
I am happy so far with the customer service I received from Michael. I was using a different SMS service that charged an arm and a leg and didn’t do what I needed it to. Needless to say, Michael made sure received the services I needed and went above and beyond to help me. Thank you!
Taylor was a big help and answered all my questions. I was trying to have this app all set up before I officially launched my website and now that everything is put together I can launch it in a couple weeks. Thank you so much Taylor you rock!
EASY TO USE APP! HELPS MAKE ME ALOT OF MONEY! CUSTOMER SERVICE ON POINT AND VERY HELPFUL! ITS A MUST HAVE ON YOUR STORE
Functionality is already the best out of all the sms apps but the customer support is what sets this app apart from everything else on the market. Kyler knocked it out of the park for me. 5 stars!