Reviews (1,972)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this SMS marketing app for its ease of setup and user-friendly interface, ideal for those new to SMS marketing. They appreciate the effective customer engagement and sales boost through segmentation, automation, and customizable templates. The responsive customer support and continuous feature updates are also noted. Merchants credit the app with significant growth in their SMS channels and sales.

September 28, 2020

Love the after hours support they offer! Whenever Ive needed assistance theyve always made sure to walk me through the steps or take care of it themselves on the back end.

HomeGrown Tots
United States
4 months using the app
December 24, 2020

Definitely my go to app for SMS. They even answered my support on Christmas eve. Support is awesome. Service is awesome. 'Nuff said.

SafeSyren
Canada
4 months using the app
May 6, 2021

I purchased this app to start SMS marketing and it does not disappoint! I’ve tried several and this is the most user friendly. The chat team is super helpful and friendly and I’m happy they’re there to assist with any questions or ideas I may have.

Not A Nutritionist
United States
4 months using the app
July 2, 2021

Michael Wardrop and all of the team is AMAZING!!!! They know all about my store, help me optimize, help me with tech stuff and always right away. It's hard to find such personal experiences with integrations like this but I really feel like I have a team of supportive folks standing by me and my text message strategies. My site is thriving and it's just the start - conversions and subscribers are up, my popup is awesome and easy to use and I have so many tools to help grow my lists.

Life On Mars
United States
4 months using the app
May 13, 2020

I really enjoy Postscript. I was hesitant to add a SMS & MMS marketing platform, due to the fear of "annoying" my customers.. but with Postscript I don't feel that way at all. I am about to make the texts I send to my customers friendly, personal, and down-to-earth. Postscript is also extremely user-friendly and easy to navigate. Shoutout to Jane with Glow Group for getting me set up with Postscript! I am SO happy with my experience.

Ace's Arrow Boutique
United States
4 months using the app
September 8, 2021

Great customer service, intuitive platform. Can be a bit on the pricey side but probably is the best all-around SMS platform if you want to do SMS marketing.

Porto's Bake at Home
United States
4 months using the app
October 29, 2020

Great service and customer support. Always I received solutions to my issues. The app is easy to use and has a lot of integrations.

Leota
United States
4 months using the app
Edited November 10, 2022

We love using Post Script for our business. It's so easy to use. Taylor was super helpful and kind. I really appreciated working with her to solve our problems/answer our questions. Thanks Taylor, you're amazing!!!❤️

Oasis Adaptogens
Canada
4 months using the app
February 3, 2021

So far, this app has been awesome and the support has been amazing. I've tried a few different apps but they all fell short of our expectations.

VIP Luxury Hair Care
United States
4 months using the app
December 9, 2020

I'm still pretty new to PS so I've got to work on building my texting list, but I can already tell this will be a great investment for my business. Subscribers open (and click) my PS texts far more than my emails with the same content. I love the GIF and photo options, because they help keep my brand personable. And, just like all the other reviews state, the customer service/chat option is fantastic. Everyone responds timely and is more than happy to help.

Ebb & Elm
United States
4 months using the app