Reviews (1,970)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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We had a billing issue and the staff personally made sure it got handled before we hit a major deadline. Great and amazing support!
One of the best SMS apps. I used this app to gather contacts for my website quickly and efficiently. The support team is great- whenever you have a question they are there right away.
Fantastic team here, and an even better app. From 0-60, this team provides best in class service and support. We love everything about Postscript!
I have used multiple SMS apps and this one is the easiest to use and get started. I had also amazing support from their team!
We've used this to test out SMS marketing with our customers and have had a great response. The pop-up messages, campaigns, and segmenting of customers are super easy to use and provide us with lots of options. The team is super responsive when we have issues or questions, and the on-boarding was super super smooth!
I am new to Postscript. I've heard a lot of great things about Postscript. I had an issue with my account and Bryan was awesome with assisting me with getting that handled. I will come back for my review on how Postscript works for my business.
Customer support is 10/10. They take feedback seriously and answer questions quickly to get you up and running with sms fast.
I needed some help with my pop ups not working and Zev was super fast with fixing the issue! Thanks!
This app is so user-friendly, and the chat rep, Sylvia, was so thorough walking me through everything & was so kind & patient.
Easy to use...I love all the automations! I also love that I can add Gifs to my texts. I love that my shopify account is connected! By far the best texting app I have used!