Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

August 25, 2020

Postscript is a game changer. They give a FREE 30 day trial, in which I have made over $1000 thus far. When I had questions, the chat was super easy to use. Zev was very helpful, and actually really funny and used gifs. lol

Personally She
United States
Over 3 years using the app
May 30, 2020

Zev took the time on a late Saturday night to get me set up with automation and figure out an issue. Excellent introduction this this company! Thank you so much for the great customer service.

American Hero Clothing
United States
Over 3 years using the app
August 31, 2021

This app is great! customer service is quick and super helpful. We have switched over to this app to handle all our sms campaigns and they have worked with us to increase our ROI

Biolife Health and Wellness
United States
Over 3 years using the app
May 13, 2020

My sales have increased drastically from my old texting program to postscript! It's by far the best texting app I have used. My only regret is I wish I would have switched sooner!! I love being able to add gifs, emojis and photos it makes your text messages way more meaningful. Customer service is on point as well!

Barbed Wire and Lace Boutique LLC
United States
Over 3 years using the app
September 23, 2020

We just started using Postscript yesterday and are loving the progressive nature of the app. It is also an extremely affordable way to market as we grow our small business! The chat support is crazy fast!

Laka Living
United States
Over 3 years using the app
Edited May 11, 2020

My sales have grown since starting using this text program..it is my 3rd to use and by far by favorite! It makes it so easy to send good quality text that result in sales. I love that you can also add emojis to your text group as well as gifs and pictures. :)

Country Lace Boutique
United States
Over 3 years using the app
June 28, 2020

Great app and great team supporting merchants on Shopify. I highly recommend this app to anyone looking to level up their SMS game.

Freedom Rave Wear
United States
Over 3 years using the app
September 21, 2020

Can't say enough good things about the Postscript / Shopify integration -- the documentation is super easy and automated discount codes have been a huge win! The welcome series automation now outperforms email (Klaviyo) on rev per recipient, and add to cart abandon (new + repeat) is absolutely cranking! Plus, the customer service team is lights-out fast on responses and follow-up -- can't recommend this enough.

Precision Metal Art
United States
Over 3 years using the app
November 10, 2021

Not only is this platform amazing but the team to support us is stellar! They're always providing us with amazing strategies for what we can do to scale our SMS list & revenue as well as answering any questions we have. We've worked previously with Wassim and Travis. Now, we are working with Jeff & Liza. Everyone has been helpful and supportive!

FaceTory - Every Face Has A Story
United States
Over 3 years using the app
November 4, 2021

the best app ever and amazing customer service. I highly recommend it to any Shopify store. Keep up the great job!

Layla's Delicacies
United States
Over 3 years using the app