Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.

Edited May 11, 2020

My sales have grown since starting using this text program..it is my 3rd to use and by far by favorite! It makes it so easy to send good quality text that result in sales. I love that you can also add emojis to your text group as well as gifs and pictures. :)

Country Lace Boutique
United States
Over 3 years using the app
June 28, 2020

Great app and great team supporting merchants on Shopify. I highly recommend this app to anyone looking to level up their SMS game.

Freedom Rave Wear
United States
Over 3 years using the app
September 21, 2020

Can't say enough good things about the Postscript / Shopify integration -- the documentation is super easy and automated discount codes have been a huge win! The welcome series automation now outperforms email (Klaviyo) on rev per recipient, and add to cart abandon (new + repeat) is absolutely cranking! Plus, the customer service team is lights-out fast on responses and follow-up -- can't recommend this enough.

Precision Metal Art
United States
Over 3 years using the app
November 10, 2021

Not only is this platform amazing but the team to support us is stellar! They're always providing us with amazing strategies for what we can do to scale our SMS list & revenue as well as answering any questions we have. We've worked previously with Wassim and Travis. Now, we are working with Jeff & Liza. Everyone has been helpful and supportive!

FaceTory - Every Face Has A Story
United States
Over 3 years using the app
November 4, 2021

the best app ever and amazing customer service. I highly recommend it to any Shopify store. Keep up the great job!

Layla's Delicacies
United States
Over 3 years using the app
October 19, 2020

The technology is great, and the on-boarding and day to day support is even better. A definite recommend if you're looking for an SMS Platform to round out your marketing plan.

JIMMYCASE
United States
Over 3 years using the app
May 25, 2021

A big thank you to Sylvia for helping me with some minor technical difficulties! The app is helpful.

Hollyhood Apparel
United States
Over 3 years using the app
May 1, 2019

Have been seeing great results with this app so far! It was very simple to set up and the support is awesome. Highly recommend!

The Vegan Warehouse
United States
Over 3 years using the app
June 9, 2020

I just downloaded the app and I am excited to engage with my customers. Zev was super helpful and responsive with helping me get all set up and start to get subscribers. Great customer support here! Thanks :)

Eight6 Boutique
United States
Over 3 years using the app
February 2, 2021

Awesome customer service! Boosted sales in just 24 hours!! I would recommend this app to anyone!! :)

Antea Amoroso Design
United States
Over 3 years using the app