Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

August 3, 2021

We have recently added Post Scripts to our shopify and not only has it been great from SMS, but they are truly very helpful! I was using the chat service and they were able to help right away. They didn't give up until all my questions were answered. It's a great service with an even better team. Thank you.

beloForte Natural Hair Care
United States
4 months using the app
July 12, 2022

I am currently loving this app and it's absolutely useful and easy to navigate. I've had questions which I used the chat and was able to get them answered quickly!

Shop Elegance Boutique
United States
4 months using the app
May 31, 2021

I was really resistant to text marketing and a little overwhelmed by it but since joining postscript my sales and site traffic have significantly increased. It’s easy to set up and customer support is fantastic. Sylvia was great at helping me out on a coupon code question today!! Responsive and thorough. So happy with this service :)

Atomic Wildflower
United States
4 months using the app
November 19, 2020

Postscript platform is intuitive and easy to use. And when I have questions the customer support via live chat has been awesome, quick to respond and resolved all the questions.

Del Mar Laboratories
United States
4 months using the app
May 12, 2020

I love how easy it is to create campaigns and how easy you can go back and compare Sales/ROI. I also love that you can send pictures with your campaigns!

Ana Patricia Boutique
United States
4 months using the app
Edited November 6, 2020

1 of the best investment's we have done for our website just get ready 4 your sales to got up QUICK.

Valabasas Denim
United States
4 months using the app
December 20, 2021

Porshai was amazing. Great customer service and very easy directions to follow. I recommend Postscript for any business. Thank you Porshai!

Northern Ties MN
United States
4 months using the app
Edited February 15, 2021

I needed a late-night question asked and Bryan was able to help me solve my problem and helped me create a new opt-in keyword! I am new to the platform but so far I love it! Looking forward to seeing how this helps build up my communication with text message marketing!

The Transforming U
United States
4 months using the app
December 30, 2018

Seamless integration, took me almost no time to figure out, and the co-founder was there on a Sunday to support us. Great stuff!

Planet Protein, Inc.
United States
4 months using the app
August 3, 2020

Just getting started with Postscript. The app makes it easy for you to setup. Sms trumps email all day. And just had a convo with support at 11pm.. Nuff said. Get the app.

The Ice Lion
United States
4 months using the app