Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

February 3, 2021

I am new to Postscript. I've heard a lot of great things about Postscript. I had an issue with my account and Bryan was awesome with assisting me with getting that handled. I will come back for my review on how Postscript works for my business.

Blak & Posh Boutique
United States
4 months using the app
December 10, 2021

Customer support is 10/10. They take feedback seriously and answer questions quickly to get you up and running with sms fast.

Biite
United States
4 months using the app
Edited October 18, 2020

I needed some help with my pop ups not working and Zev was super fast with fixing the issue! Thanks!

PrimeAnchora
United States
4 months using the app
January 27, 2021

This app is so user-friendly, and the chat rep, Sylvia, was so thorough walking me through everything & was so kind & patient.

exquisite-bylenzia
United States
4 months using the app
Edited May 13, 2020

Easy to use...I love all the automations! I also love that I can add Gifs to my texts. I love that my shopify account is connected! By far the best texting app I have used!

Buckaroo Boutique
United States
4 months using the app
August 3, 2021

We have recently added Post Scripts to our shopify and not only has it been great from SMS, but they are truly very helpful! I was using the chat service and they were able to help right away. They didn't give up until all my questions were answered. It's a great service with an even better team. Thank you.

beloForte Natural Hair Care
United States
4 months using the app
July 12, 2022

I am currently loving this app and it's absolutely useful and easy to navigate. I've had questions which I used the chat and was able to get them answered quickly!

Shop Elegance Boutique
United States
4 months using the app
May 31, 2021

I was really resistant to text marketing and a little overwhelmed by it but since joining postscript my sales and site traffic have significantly increased. It’s easy to set up and customer support is fantastic. Sylvia was great at helping me out on a coupon code question today!! Responsive and thorough. So happy with this service :)

Atomic Wildflower
United States
4 months using the app
November 19, 2020

Postscript platform is intuitive and easy to use. And when I have questions the customer support via live chat has been awesome, quick to respond and resolved all the questions.

Del Mar Laboratories
United States
4 months using the app
Edited November 6, 2020

1 of the best investment's we have done for our website just get ready 4 your sales to got up QUICK.

Valabasas Denim
United States
4 months using the app