Reviews (1,972)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this SMS marketing app for its ease of setup and user-friendly interface, ideal for those new to SMS marketing. They appreciate the effective customer engagement and sales boost through segmentation, automation, and customizable templates. The responsive customer support and continuous feature updates are also noted. Merchants credit the app with significant growth in their SMS channels and sales.
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I really enjoy Postscript. I was hesitant to add a SMS & MMS marketing platform, due to the fear of "annoying" my customers.. but with Postscript I don't feel that way at all. I am about to make the texts I send to my customers friendly, personal, and down-to-earth. Postscript is also extremely user-friendly and easy to navigate. Shoutout to Jane with Glow Group for getting me set up with Postscript! I am SO happy with my experience.
I just found this app today, I have had a little struggle setting it up but the app itself has been easy to navigate, I reached out to customer support who insured me that my issue was being dealt with in a timely manner. Great Customer service and I am glad to be doing business with them.
Great customer service, intuitive platform. Can be a bit on the pricey side but probably is the best all-around SMS platform if you want to do SMS marketing.
Great service and customer support. Always I received solutions to my issues. The app is easy to use and has a lot of integrations.
It has generated some sales for me, but it is hard at times to find the discount codes. I was surprised when I had a few sales and they had used a discount code where I didn't know it was coming from.
We love using Post Script for our business. It's so easy to use. Taylor was super helpful and kind. I really appreciated working with her to solve our problems/answer our questions. Thanks Taylor, you're amazing!!!❤️
So far, this app has been awesome and the support has been amazing. I've tried a few different apps but they all fell short of our expectations.
I am trying to send an SMS campaign, but I could not send it due to a system problem. I tried to contact customer service many times, they said they would get back to me, but they never did.
I'm still pretty new to PS so I've got to work on building my texting list, but I can already tell this will be a great investment for my business. Subscribers open (and click) my PS texts far more than my emails with the same content. I love the GIF and photo options, because they help keep my brand personable. And, just like all the other reviews state, the customer service/chat option is fantastic. Everyone responds timely and is more than happy to help.
Only 4 stars because we haven't used it for long yet but everything seems to be working great and the support team is awesome! Zev was really fast at answering and quick with figuring out a solution!