Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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i love the fact that someone is always there to help!
im excited to start using postscripts, i know its going to take my company to the next level!!
I'm new to the app but so far, I'm loving it. I am gaining subscribers each day and just launched my first flow campaign.
I'm still getting to grips with postscript. It is a very professional APP, with probably more functionality than a small-medium sized business needs. I use Omnisend for all my email blasts now and Postscript for texts. its not expensive considering the returns you get and much cheaper than say FB ads. The only drawback is that you have to watch carefully the number of credits you use, because if you have a text with lots of emoticons (which often end up as counting as 3-4 SMS credits) or texts which are resent after xx days if unread, you can burn through your free monthly SMS credit allowance quickly. Am extremely happy with their customer service too.
Shannon was the most amazing customer service person. Walked me through the whole process and was patient enough ffor my 5,000 questions :)
Kyler is a rockstar. She got me set up and fixed my issues quickly and effectively. She truly knows what shes doing and made me comfortable with the platform. Thanks postscript for the low friction sign up. Im sold!
Engineer Patrick with the help from CSR Zev fixed an issue immediately! Had URL text message to redirect to wrong URL/different store, and was fixed in minutes! Thanks team
I’ve used postscript to notify my customers before my weekly sales have ended. Customer service has been amazing any time I needed help and have gone above and beyond to make me happy. I recommend to all my small business friends!
From the testing that I've done, the app looks and works amazingly! But more importantly, the customer service is above and beyond. I had the pleasure of getting Shannon on a support chat and she was truly awesome. Her customer service went beyond what was necessary and her knowledge of the product shone right through, she truly is a huge asset to the company.
Customer service has been great! Platform is very user friendly. Many great articles and resources. Really happy with my experience so far.
Great customer service! Super fast at responding and helpful. Thanks Porshai for your awesome service! As I mentioned before the customer service is AWESOME and they actually care about the success of my business.