Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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The support team is incredible. They're all quick to respond and will go above and beyond helping you with your question and even suggesting different strategies.
I use PostScript to entice my customers to sign up with their phone and email to get coupons and the latest news about my website. I love how easy it is to integrate and I've had a great experience with their customer support team, shout out to Sylvia Om for her amazing support today and helping walk me through exactly the steps I needed to make sure I was compliant with some new laws and help me optimize my sign-ups. A truly great app and team.
I'm making the switch from my existing SMS platform. I'm still working on the transition but so far the customer service has been helpful. I'm looking forward to using this app and making SMS work for my store!
This app is great! Their customer service is top notch. I love the option to include graphics in our texts. This app is very easy to use and seamless!
I love this App already!!! Easy to maneuver and I love how it compliments my website. I am anxious to see my subscriber list grow!!!
-Valley
I had an issue where my sms was fired before I finalized the scheduling process. I contacted customer support and they immediately answered me (even when it was a weekend).
They found the bug and they fixed it in record time. They also kept me informed during the whole process of what was going on.
Excellent customer support
FAST RESPONSE , friedand makes sure ALL for your need are handle. I HIGHLY RECOMMEND!!!!!!!!!!! their app is very easy to use and very effective..
The app is incredible and Taylor is amazing. She helped me and solve the issue very quickly! highly recommended.
I have truly enjoyed Postscript and the flows have been something new that my customers (and pocketbook) are loving. Postscript also has AMAZING customer service and have even helped me out with an issue on a holiday. Highly recommend!
Best app on the market for SMS - can't recommend enough! SMS Bump is the popular choice but I prefer Postscript not only for better pricing, but also because I notice a better deliverability. SMS is a Gold Mine but having the right app is key - check this out and make the switch if you haven't yet!