Reviews (1,972)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this SMS marketing app for its ease of setup and user-friendly interface, ideal for those new to SMS marketing. They appreciate the effective customer engagement and sales boost through segmentation, automation, and customizable templates. The responsive customer support and continuous feature updates are also noted. Merchants credit the app with significant growth in their SMS channels and sales.

May 18, 2021

Best SMS App and support EVERRRR.
Don't even think about using Attentive.
But maybe Klaviyo if you like to pay ore and have email + SMS going.

Cannanine
United States
4 months using the app
July 2, 2020

After trying multiple texting apps for my business, I finally found one I like! I accidentally messed up one of my keywords and customer service (Zev), was quick to fix it. Great customer service and cannot wait to see where this takes my business!

Sister Girl Co
United States
4 months using the app
June 4, 2020

The app is very useful, I contacted support to help with Pre made responses and they gave me way more than I expected. Excellent customer service and professionalism.

Lipstick Laws
United States
4 months using the app
May 14, 2020

I love LOVE this app. The set up was so easy! I love the ability to add pictures/gif. Also that it stays within the laws!

K. Ellis Boutique
United States
4 months using the app
October 12, 2022

The support and kindness of the support team is exceptional. Haven't received such great service in years. We are based in Australia and they helped us with getting an AU phone number and removing the time zone time send restrictions. Huge shout out to the support & billing team - thanks again!

Cartel Flowers
Australia
4 months using the app
July 22, 2020

Shannon from the support team was very helpful and responded to all my question and concerns fast!!! Very professional..

GOD FIRST!
United States
4 months using the app
March 24, 2022

Fairly priced, amazing support, great technology and interface, Not much more you could ask for. Such an awesome company!

Ali Weiss Jewelry
United States
4 months using the app
October 2, 2019

Shannon was super helpful with getting things started with the app. OMG I'm up and running right now the same day!! Yall are sleepin on this app, can't wait to see what comes of it

Nappy Rutz
United States
4 months using the app
Edited May 20, 2019

Postscript is a well rounded SMS marketing app and so much easier and effective than email marketing. The support has been outstanding so far. We are truly impressed by this app. We have been using email marketing for years and do not know why we waited so long to make the switch to SMS marketing. Well worth the money. Keep up the great work.

LavooHookah.com

Lavoo Design
United States
4 months using the app
Edited January 14, 2021

The support team is incredible. They're all quick to respond and will go above and beyond helping you with your question and even suggesting different strategies.

BottleKeeper®
United States
4 months using the app