Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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I had an issue where my sms was fired before I finalized the scheduling process. I contacted customer support and they immediately answered me (even when it was a weekend).
They found the bug and they fixed it in record time. They also kept me informed during the whole process of what was going on.
Excellent customer support
FAST RESPONSE , friedand makes sure ALL for your need are handle. I HIGHLY RECOMMEND!!!!!!!!!!! their app is very easy to use and very effective..
The app is incredible and Taylor is amazing. She helped me and solve the issue very quickly! highly recommended.
I have truly enjoyed Postscript and the flows have been something new that my customers (and pocketbook) are loving. Postscript also has AMAZING customer service and have even helped me out with an issue on a holiday. Highly recommend!
Best app on the market for SMS - can't recommend enough! SMS Bump is the popular choice but I prefer Postscript not only for better pricing, but also because I notice a better deliverability. SMS is a Gold Mine but having the right app is key - check this out and make the switch if you haven't yet!
Love the ease of use! It’s also super easy to view & understand your results to know what needs tweaking for best results! Thank you!
Great support and they answer quickly when you have questions or concerns. The options for using SMS is pretty versatile, easy to navigate, and a great option for when you want to expand marketing for your business.
We have been using postscript for the past 3 months and have see a huge increase in recovering abandon carts. The postscript team has been awesome!! It's a US based team with supper quick response. They also have given us a lot of suggestion on implementing new strategies that really work.
So far so good, gained about 400 customer numbers in the first 60 days. Like I can add Gif images as well. Customer service was prompt when needed. Using more credits than expected, but seems worth it.
Very prompt customer chat helped me answer several questions and solve a few issues quickly. The customer service rep was quick to respond and very informed!