Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this SMS marketing app for its ease of setup and user-friendly interface, ideal for those new to SMS marketing. They appreciate the effective customer engagement and sales boost through segmentation, automation, and customizable templates. The responsive customer support and continuous feature updates are also noted. Merchants credit the app with significant growth in their SMS channels and sales.

June 14, 2019

We have been using postscript for the past 3 months and have see a huge increase in recovering abandon carts. The postscript team has been awesome!! It's a US based team with supper quick response. They also have given us a lot of suggestion on implementing new strategies that really work.

Jacks Surfboards
United States
4 months using the app
August 30, 2020

So far so good, gained about 400 customer numbers in the first 60 days. Like I can add Gif images as well. Customer service was prompt when needed. Using more credits than expected, but seems worth it.

Kelsi’s Kloset
United States
4 months using the app
November 24, 2020

Very prompt customer chat helped me answer several questions and solve a few issues quickly. The customer service rep was quick to respond and very informed!

U-Konserve
United States
4 months using the app
May 11, 2022

Customer support is great and very responsive! SMS is a new undertaking for our brand, and having the support when a question/problem occurs really makes all the difference

Pepper Joe’s
United States
4 months using the app
November 3, 2021

Amazing response from support - so friendly and always there to help. App easy to use and has all of the features I'm looking for when it comes to SMS!

Serei Swim
United States
4 months using the app
Edited May 1, 2019

Amazed by how user-friendly and effective Postscripts text solution is. Highly recommend everyone to add text marketing to their marketing mix. Also, the guys behind Postscript are amazing and so easy to deal with. Best service!

STAUD
United States
4 months using the app
May 19, 2021

Awesome support team! They have been very instrumental in understanding this new channel. Product is easy to use too!

Swoon
United States
4 months using the app
May 17, 2021

I just downloaded this app to help me with "welcome messages" to my new subscribers and I like it so far. Moreover, the customer service is great.

MALKIA Couture
United States
4 months using the app
December 2, 2021

SO much to love about Postscript. My top 3 would be:
1. The loving team that they have! They have a team that goes out of their way to ensure your growth.
2. How user-friendly their app is! It did not take me that long to learn the fundamentals.
3. It's a NEW fun way to grow your business. SMS is still fairly new! Postscript makes it easier to get the new channel up and running.
Would recommend it to anyone who wants to grow SMS for their business. 100%

Pet Wellness Direct
United States
4 months using the app
September 3, 2020

Zev was amazing with customer service! This app is so easy to use and gives you so many different templates. Customer service response was so fast and helpful. Thank you PostScript!

Sig Style
United States
4 months using the app