Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

Edited January 13, 2020

Postscript is a fantastic app that easily allowed us to integrate text marketing to our business and we have seen a huge ROI. The interface is user-friendly and easy to use and the support throughout set up and after has been stellar. They are quick to answer questions and help you make the most of your plan.

Whimsy + Wellness
United States
3 months using the app
July 3, 2020

Zev is so, so helpful! I reach out to him with 1,000 questions every day and he is super helpful and patient getting me set up.

Bumpin Blends
United States
3 months using the app
September 23, 2020

Postscripts customer service is absolutely amazing. If you're looking to scale your store and find a new way to engage with your customers, this is it!

Lash Dreams
United States
3 months using the app
November 25, 2021

Postscript has been an amazing partner to work with to launch our SMS program. Their team is very knowledgeable about SMS and not to mention, very good people to work with. I highly recommend Postscript for all Shopify stores.

Four Sigmatic
Finland
3 months using the app
September 30, 2020

great support - was debating between different apps, but they were very thorough in helping me understand how best to use postscript as well as answering all my questions

maivino
United States
3 months using the app
November 5, 2021

Great App and great people. Bre was amazing. she sorted out all the problems that i was facing in enabling my abandoned checkout sms and the subscribers popup. Thank you Bre. Excellent support.

OneAimFit
United States
3 months using the app
July 31, 2020

I absolutely love this app. Very easy to use. Great customer service. Couldn't have asked for a better experience. Definitely will be referring others to use this app.

Naturally United Curls
United States
3 months using the app
December 15, 2020

I worked with Bryan and he was great at helping me understand segments and ensuring I had my Klayvio integration set up properly! The whole team is fast and knowledgeable. I love postscript!

Click By Ciera
United States
3 months using the app
May 3, 2021

I've done email and SMS marketing for over 5 brands. I switch them all to Postscript because they're just so much better than any other app — they win in cost, service, quality, and innovation. Don't waste your time with any other apps, just start here. You won't regret it.

Alleyoop
United States
3 months using the app
June 11, 2020

This app is very user friendly. Customer service consistently goes above and beyond. The pricing is super competitive and we are seeing a great ROI

Physician's Choice
United States
3 months using the app