Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

Edited December 16, 2020

Bryan and Shannon was extremely helpful and quick to respond to the issue I had. This is a great app, and I highly recommend it.

ShopBeautyByBee
United States
3 months using the app
October 5, 2022

Postscript rocks and is the top performing channel for us every month since we launched. Kaci, Jenny, and Faith have helped in so many ways and are always thinking of new ideas. Their support team rocks!

SEEQ
United States
3 months using the app
Edited August 17, 2020

Fantastic customer service helping us get setup.

Loading in our existing data was a nice touch.

Would recommend this tool for anyone of any size wanting to add SMS to their marketing mix. We are seeing a 22% conversion rate from our SMS cart abandonment campaign!

PoundToy™‎
United Kingdom
3 months using the app
Edited August 12, 2020

Couldn't have asked for a better app for SMS and email engagement. Customer Service was available late night and helped me through the entire setup. Any problems I have run into have been solved expeditiously. Look forward to using this app to engage customers and generate sales.

Simple Stature
United States
3 months using the app
May 13, 2020

I love this app! So easy to send text to your customers. It has great reporting features and my favorite part is credits roll over to the next month!!!

Pistols and Petticoats
United States
3 months using the app
Edited June 6, 2020

Absolutely love it I had to come back to update my review. Made $100 on the first day of install. Say less! Thank you postscript!!

GorJazz Cosmetics LLC
United States
3 months using the app
Edited January 13, 2020

Postscript is a fantastic app that easily allowed us to integrate text marketing to our business and we have seen a huge ROI. The interface is user-friendly and easy to use and the support throughout set up and after has been stellar. They are quick to answer questions and help you make the most of your plan.

Whimsy + Wellness
United States
3 months using the app
July 3, 2020

Zev is so, so helpful! I reach out to him with 1,000 questions every day and he is super helpful and patient getting me set up.

Bumpin Blends
United States
3 months using the app
September 23, 2020

Postscripts customer service is absolutely amazing. If you're looking to scale your store and find a new way to engage with your customers, this is it!

Lash Dreams
United States
3 months using the app
November 25, 2021

Postscript has been an amazing partner to work with to launch our SMS program. Their team is very knowledgeable about SMS and not to mention, very good people to work with. I highly recommend Postscript for all Shopify stores.

Four Sigmatic
Finland
3 months using the app