Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Postscript has been a great app for us to launch our SMS strategy on. The app itself is intuitive and has robust product offerings, and we've been able to set up very customized automations and campaigns without issue. The real standout, though, is customer support which has been exceptional! The team we work with is proactive and just lovely to work with - we would not have been able to launch without them. They feel like an extension of our marketing team and have come up with fantastic campaigns, messaging, and automations. Overall, our launch has been a success!
Platform is great and userability is amazing. Really customisable and easy to use! Customer service is great as well (Zev) dealt with an issue for us and it was resolved within minutes. Really friendly and professional!
Easy to use and very effective. 10k in revenue the first 7 days using the pre made automation and keywords. A great way to constantly stay in front of your customers.
Great App and very clean popup. Michael from their support team was of great help. Highly Recommend.
Love this app! Easy to use, affordable and the support is great. You can go at your own pace and control your costs. Love this.
Easy to use and install with Shopify! Customer service is quick to respond and helpful. Works great and can see it being beneficial in many ways going forward.
This app has shown as great new revenue on top of what we're doing from other channels like email. Perfect addition for any shopify store and super helpful, prompt customer service for any questions.
Love this app! My customer's love getting text messages, and the customer service is top notch! I've used a few other services and none are as good as Postscript. So user friendly; I'm a customer for life!
Taylor was awesome! When something goes wrong, you need help ASAP! She was there when I needed her to fix my issue within seconds. UPDATE, Taylor helped me again figure out my questions fast :)
Bryan went above and beyond on his day off to assist me with an automation issue. He was kind, quick, & responsive. He helped with a problem i have been struggling with for the past 4 months. Postscripts is a great app!