Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

August 24, 2020

These guys are awesome. We´ve used the app for all our e-commerce stores and we love the simplicity and effectiveness of this SMS platform. They also gave us the chance to have some additional keywords for free during our trial period.

Gainsz
United States
3 months using the app
January 29, 2021

had a little snag at the beginning, but reached out to customer service and they responded and fixed my issue within minutes! excellent app and great customer service!

Allure
United States
3 months using the app
August 27, 2019

Amazing truly. Right from the first day I had such positive feedback from my customers! I had at least 5 new customers that day as well. When time came to upgrade my account SEAN was super helpful and I am so grateful to this app!

Copacetic Cosmetics
United States
3 months using the app
June 6, 2023

TAYLOR IS AWESOME, GREAT CUSTOMER SERVICE! DEFINETLY LOVE POSTSCRIPT, AMAZING COMPANY AND EASY TO USE!

Lavish Inc
United States
3 months using the app
May 16, 2023

Big s/o to Taylor! She is extremely patient, through and kind. There was something in particular I was trying to accomplish and she gave me steps on what to do also other ways to go about achieving the same thing, we love a queen with options! Thanks again!

Closet by TLC
United States
3 months using the app
Edited July 2, 2019

Fantastic SMS app! Within the first 24 hours it aided in $500 in sales just from a simple mobile pop up! Couldn't be happier and super stocked to grow with PostScript!

Sports Wholesale Supply
United States
3 months using the app
September 20, 2020

I am a HUGE fan of Postscript. I've used Klaviyo SMS in the past and it was a complete nightmare.Postscript makes everything simple and they're so responsive whenever I have an issue. Which is probably the best value I have found.

SMS has become a massive channel for all of my clients so far using postscript. Thank you to their amazing team!!

Nutrition For Longevity Meal Delivery
United States
3 months using the app
November 23, 2020

Great app! Really good customer service and quick response. Auto reply was super in answering my questions and assisting me.

Debbie's LIL Darlings
United States
3 months using the app
August 1, 2022

I HAD A LITTLE BIT OF A PROBLEM AND FAITH WAS HELPING ME ON THE ONLINE CHAT FIXED THE PROBELM AND DID AN AMAZING JOB!!!!!!! GREAT SUPPORT

Laser Reproductions Inc.
United States
3 months using the app
May 17, 2020

Thanks, Zev for helping me get started even on a Sunday afternoon. fast response and resolution. Great company.

Motionslight
Canada
3 months using the app