Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

October 19, 2020

The technology is great, and the on-boarding and day to day support is even better. A definite recommend if you're looking for an SMS Platform to round out your marketing plan.

JIMMYCASE
United States
Over 3 years using the app
May 1, 2019

Have been seeing great results with this app so far! It was very simple to set up and the support is awesome. Highly recommend!

The Vegan Warehouse
United States
Over 3 years using the app
June 9, 2020

I just downloaded the app and I am excited to engage with my customers. Zev was super helpful and responsive with helping me get all set up and start to get subscribers. Great customer support here! Thanks :)

Eight6 Boutique
United States
Over 3 years using the app
February 2, 2021

Awesome customer service! Boosted sales in just 24 hours!! I would recommend this app to anyone!! :)

Antea Amoroso Design
United States
Over 3 years using the app
October 24, 2019

Adam did a great job introducing us to the platform. He spent all the time we needed to learn and has checked back in since. When we have a question, their support chat is on the ball! (Thank you Shannon!).
More important is that our FIRST campaign, only 568 texts, gained us $1,200 in sales 75% of that within 2 hours of sending.
Excited to have set up the abandon cart automation to see how it performs for BF!
Excellent app, integrates with Klaviyo and Zendesk. Super easy to use and if you get stuck there is a ton of support at your fingertips.
DO IT!

RevAir
United States
Over 3 years using the app
May 12, 2020

Complete game changer! I love everything about postscript! I love that you can include gifs and it is easy to read the analytics. My sales have never been higher!

Twisted Pineapple Boutique
United States
Over 3 years using the app
October 14, 2020

Super great app that is user friendly. It has been an excellent source of revenue and channel to reach our customers in a meaningful way. Their prices are much better than a lot of competitors too.

Grass Roots Farmers' Cooperative
United States
Over 3 years using the app
Edited October 16, 2020

This app has changed our business. Easy to use and the support team is always available to assist. This is a game changer when it comes to your SMS and MMS needs.

SP4text
United States
Over 3 years using the app
November 25, 2020

I absolutely love the customer support rep named Shannon that helped me!! she was really patient and it made my day

Clothed in Grace
United States
Over 3 years using the app
July 14, 2020

Postscript has seamlessly helped us hit our stride with our SMS triggers and broadcasts. Its UX is easy to use and provides you with the tools needed to run a successful SMS program.

Scotch Porter
United States
Over 3 years using the app