Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
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Adam did a great job introducing us to the platform. He spent all the time we needed to learn and has checked back in since. When we have a question, their support chat is on the ball! (Thank you Shannon!).
More important is that our FIRST campaign, only 568 texts, gained us $1,200 in sales 75% of that within 2 hours of sending.
Excited to have set up the abandon cart automation to see how it performs for BF!
Excellent app, integrates with Klaviyo and Zendesk. Super easy to use and if you get stuck there is a ton of support at your fingertips.
DO IT!
Don’t get involved with them. Postscript was amazing. We tried multiple SMS platforms- we finally felt at "home" Peter helped us get setup and he was great. Then we worked one on one with Joe, his patience and knowledge to get the most out of the app was amazing. Then we kept getting passed from person to person and now- now they won’t strategize with us monthly at all. Seems like they have a ton of turn over. Ran and operated very poorly. Not iPhone friendly.
Complete game changer! I love everything about postscript! I love that you can include gifs and it is easy to read the analytics. My sales have never been higher!
Super great app that is user friendly. It has been an excellent source of revenue and channel to reach our customers in a meaningful way. Their prices are much better than a lot of competitors too.
This app has changed our business. Easy to use and the support team is always available to assist. This is a game changer when it comes to your SMS and MMS needs.
I absolutely love the customer support rep named Shannon that helped me!! she was really patient and it made my day
Postscript has seamlessly helped us hit our stride with our SMS triggers and broadcasts. Its UX is easy to use and provides you with the tools needed to run a successful SMS program.
We've loved growing our business with Postscript, and overall the functionality is great and the UI of the platform is incredibly simple. But the best part is the customer service. The team is so responsive, personable, helpful, and works hard to find answers to even the toughest questions. They also keep track of feedback, and it seems they take suggestions from their customers seriously about feature suggestions. Can't say enough good things about them as a partner for our brand!
I Have used so many other apps. This app is easy to use and has amazing customer service! So far so good! zero complaints all love :)
We asked them to cancel the subscription - instead they charged us $1,500 and won't issue a refund.