Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

November 25, 2021

Postscript has been an amazing partner to work with to launch our SMS program. Their team is very knowledgeable about SMS and not to mention, very good people to work with. I highly recommend Postscript for all Shopify stores.

Four Sigmatic
Finland
3 months using the app
February 16, 2024

Easily the best tool and team I've encountered and I've been in DTC / E-Comm for 10+ years. Postscript goes above and beyond always and I've marveled at the pace at which they release truly valuable tools for businesses. Highly recommend.

DOPP Fragrances
United States
3 months using the app
March 22, 2022

Im not computer savvy so navigating this app is a little hard. I do appreciate the tech chat for help.

Girlfriend Trend Boutique
United States
3 months using the app
September 30, 2020

great support - was debating between different apps, but they were very thorough in helping me understand how best to use postscript as well as answering all my questions

maivino
United States
3 months using the app
November 5, 2021

Great App and great people. Bre was amazing. she sorted out all the problems that i was facing in enabling my abandoned checkout sms and the subscribers popup. Thank you Bre. Excellent support.

OneAimFit
United States
3 months using the app
July 31, 2020

I absolutely love this app. Very easy to use. Great customer service. Couldn't have asked for a better experience. Definitely will be referring others to use this app.

Naturally United Curls
United States
3 months using the app
December 15, 2020

I worked with Bryan and he was great at helping me understand segments and ensuring I had my Klayvio integration set up properly! The whole team is fast and knowledgeable. I love postscript!

Click By Ciera
United States
3 months using the app
May 3, 2021

I've done email and SMS marketing for over 5 brands. I switch them all to Postscript because they're just so much better than any other app — they win in cost, service, quality, and innovation. Don't waste your time with any other apps, just start here. You won't regret it.

Alleyoop
United States
3 months using the app
June 11, 2020

This app is very user friendly. Customer service consistently goes above and beyond. The pricing is super competitive and we are seeing a great ROI

Physician's Choice
United States
3 months using the app
November 11, 2021

Postscript has been a great app for us to launch our SMS strategy on. The app itself is intuitive and has robust product offerings, and we've been able to set up very customized automations and campaigns without issue. The real standout, though, is customer support which has been exceptional! The team we work with is proactive and just lovely to work with - we would not have been able to launch without them. They feel like an extension of our marketing team and have come up with fantastic campaigns, messaging, and automations. Overall, our launch has been a success!

Bite
United States
3 months using the app