Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

September 30, 2020

Easy to use and very effective. 10k in revenue the first 7 days using the pre made automation and keywords. A great way to constantly stay in front of your customers.

EndurElite
United States
3 months using the app
November 19, 2021

Great App and very clean popup. Michael from their support team was of great help. Highly Recommend.

Bethlehem Box
United States
3 months using the app
May 13, 2021

Love this app! Easy to use, affordable and the support is great. You can go at your own pace and control your costs. Love this.

Jones and Rose
United States
3 months using the app
June 24, 2020

Easy to use and install with Shopify! Customer service is quick to respond and helpful. Works great and can see it being beneficial in many ways going forward.

Munk Pack
United States
3 months using the app
July 30, 2020

This app has shown as great new revenue on top of what we're doing from other channels like email. Perfect addition for any shopify store and super helpful, prompt customer service for any questions.

Woolx
United States
3 months using the app
Edited May 11, 2020

Love this app! My customer's love getting text messages, and the customer service is top notch! I've used a few other services and none are as good as Postscript. So user friendly; I'm a customer for life!

Elly Jaymes
United States
3 months using the app
Edited December 3, 2021

Taylor was awesome! When something goes wrong, you need help ASAP! She was there when I needed her to fix my issue within seconds. UPDATE, Taylor helped me again figure out my questions fast :)

Bark Babes
United States
3 months using the app
May 30, 2021

Bryan went above and beyond on his day off to assist me with an automation issue. He was kind, quick, & responsive. He helped with a problem i have been struggling with for the past 4 months. Postscripts is a great app!

illuminate B. Candles, LLC
United States
3 months using the app
November 11, 2021

Fabulous support! Love the app and how they help small biz's grow their sales. Honestly, best in the biz.

Bim Bam Boo
United States
3 months using the app
June 18, 2020

This app has been a really great tool for keeping our customers informed for upcoming shop releases - which is extremely important because sometimes our stock is limited and we have to have our customers at the ready so they don't miss out. The customer service has also been amazing, everyone has been very helpful if we've stumbled upon a problem. Would definitely recommend!

MINI Street
Canada
3 months using the app