Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

December 23, 2021

So far this app is working super well, had a minor issue with the code being applied to specific collections but instantly was able to get someone on chat who helped me and fixed everything for me! would recommend

Slayy Beauty
United States
3 months using the app
February 6, 2021

Shannon has EXCEPTIONAL customer service!!! Love her! She answered every questions and made me feel like I am apart of the Postscript family!

Fashion Tour
United States
3 months using the app
July 7, 2023

Taylor was AWESOME!! She was a such big help and was quick to answer any questions I had with great knowledge all around! I have a lot on my plate and she helped put my worries at ease. Thank you Taylor!!

My Darling Violet
United States
3 months using the app
July 4, 2020

I love this app so much! I’ve literally seen a HUGE sales increase with just this app alone! I highly highly recommend this to ANYONE!

bossbaeacademy
United States
3 months using the app
November 2, 2020

Was having some trouble with a message and got immediate help from Zev to resolve the issue.
Thank You for your help.

Couver VI
United States
3 months using the app
December 13, 2021

It is the perfect complement to the strategy! Very complete, intuitive and with an efficient customer service.

Hassell Cattle Company
United States
3 months using the app
May 11, 2020

I switched to this app after using another text provider for a year and post script has exceeded my expectations. The flows are amazing and adding photos and gifs has increased my return tremendously!

Follow Your Arrow Montana
United States
3 months using the app
September 10, 2018

Postscript is a really easy app to set up for sending text message to customers. We use it mostly for marketing, and the MMS feature which lets you include GIFs has also gotten us a bunch of positive feedback from customers. Highly recommended!

Allie Logan
United States
3 months using the app
August 24, 2020

These guys are awesome. We´ve used the app for all our e-commerce stores and we love the simplicity and effectiveness of this SMS platform. They also gave us the chance to have some additional keywords for free during our trial period.

Gainsz
United States
3 months using the app
April 29, 2024

is not working for my customers! i got no help to translate in Norwegain. Sms code is not working and email for weeks!

Plantespesialisten
Norway
About 2 months using the app