Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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Engineer Patrick with the help from CSR Zev fixed an issue immediately! Had URL text message to redirect to wrong URL/different store, and was fixed in minutes! Thanks team
This is a great app that lets me send engaging sms & mms messages to my customers. It's a great marketing tool and on a customer, by customer basis, it can definitely a be a better converter than e-mails. Super fast customer service and more than once the quality control before a message is sent has saved us. Great app that we definitely recommend.
Hesitant at first because of prior experiences with SMS, however, once I met Alex and the team and got a better understanding of the "crawl, walk, run" process, I look back wondering why we didn't start sooner! Top notch product and top notch team at PostScript.
Excellent app. Top feature request -- give me some basic stats on the performance of my popup, please! :)
I’ve used postscript to notify my customers before my weekly sales have ended. Customer service has been amazing any time I needed help and have gone above and beyond to make me happy. I recommend to all my small business friends!
From the testing that I've done, the app looks and works amazingly! But more importantly, the customer service is above and beyond. I had the pleasure of getting Shannon on a support chat and she was truly awesome. Her customer service went beyond what was necessary and her knowledge of the product shone right through, she truly is a huge asset to the company.
Customer service has been great! Platform is very user friendly. Many great articles and resources. Really happy with my experience so far.
Great customer service! Super fast at responding and helpful. Thanks Porshai for your awesome service! As I mentioned before the customer service is AWESOME and they actually care about the success of my business.
Love this app! Seamless integration and customer support goes above and beyond every single time. Highly recommend!
I'm very impressed by this app. Easy to set up, use and understand. Definitely getting results and customer service is fantastic if you have any issues or questions.