Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

October 29, 2021

This was easily the most rewarding decision I could have ever made. Massive revenue boost within a week! And I generated 18 grand just from 400 numbers this month. Huge shoutout to Jeffrey, Ally, and Ellie on the PS team. Their support has been a huge deal for me and my team. On top of that, they actually built out flows for us! Incredible..... Thanks a million! - Ben R

Muir Way
United States
2 months using the app
January 25, 2022

Great and quick customer support, hope the app will perform well as I love it and was looking for some similar for a long time.

Lia's Gems
United Kingdom
2 months using the app
May 6, 2022

It's pretty awesome!!! It's much better to use than Klaviyo's SMS. Which I think that Klaviyo does well with email. But Postscripts does very well with SMS sign ups and really engaging. The only thing I'd like for them to change is their dashboard and the way we can view subscribers much easily.

Ode to Self Skincare and Wellness
United States
2 months using the app
September 22, 2020

I used this app to help bring more customers to my website. They have awesome customer service. I definitely recommend postscript

Eighth Of August
United States
2 months using the app
December 2, 2020

This app is so easy to use and great for my marketing strategy! The customer service is fast and they always answer my questions and help me. Great pricing as well.

Rock N Hollywood
United States
2 months using the app
January 4, 2022

The best onboarding experience I have ever received! Super happy with our decision so far to make the move over to Postscript!

Teangle US
Canada
2 months using the app
June 11, 2020

Awesome SMS platform. I tried a few from the Shopify marketplace but none impressed me as much as Postscript. The alternatives did not have segmentation on the level of detail that Postscript provides. A bonus is that they recently redid their pricing model, compared to the other alternatives this is a better cost effective option. There is no base rate + cost per msg, just a very simple monthly credit system, no hidden fees. Their support is also top notch, they were able to make a custom adjustment I needed for segmentation.

ASRTD
United States
2 months using the app
October 15, 2020

So far it's smooth and the customer service has been great, really looking forward to starting my SMS campaigns

Opala For All
United States
2 months using the app
June 18, 2020

Great service and great support. I never thought I could do anything with sms but this makes it easy!

Cycle Clear
United States
2 months using the app
May 19, 2020

The best texting platform I think that is available right now. Ive seen huge growth with this app. Awesome customer service. Its a must get.

NF Supps
United States
2 months using the app