Reviews (1,972)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this SMS marketing app for its ease of setup and user-friendly interface, ideal for those new to SMS marketing. They appreciate the effective customer engagement and sales boost through segmentation, automation, and customizable templates. The responsive customer support and continuous feature updates are also noted. Merchants credit the app with significant growth in their SMS channels and sales.

December 1, 2019

Love the app so far! And AMAZING customer support. It's Sunday on Thanksgiving weekend and Sean has been helping us and answering newbie questions for hours. It feels like 1 on 1 VIP support! Highly recommended.

Bishop Tattoo Supply
United States
2 months using the app
August 21, 2020

I'm loving the app so far. I love the abandoned cart feature in addition to the welcome series. Easy way to convert to sales which we've seen a spike in since downloading the app

Bask & Bloom Essentials
United States
2 months using the app
May 25, 2021

This App has been great for my business. Purchase conversions tarted the first day I added it! Highly recommend.

Our Pretty Closet - Clothing Boutique & Accessories
United States
2 months using the app
October 29, 2021

This was easily the most rewarding decision I could have ever made. Massive revenue boost within a week! And I generated 18 grand just from 400 numbers this month. Huge shoutout to Jeffrey, Ally, and Ellie on the PS team. Their support has been a huge deal for me and my team. On top of that, they actually built out flows for us! Incredible..... Thanks a million! - Ben R

Muir Way
United States
2 months using the app
January 25, 2022

Great and quick customer support, hope the app will perform well as I love it and was looking for some similar for a long time.

Lia's Gems
United Kingdom
2 months using the app
May 6, 2022

It's pretty awesome!!! It's much better to use than Klaviyo's SMS. Which I think that Klaviyo does well with email. But Postscripts does very well with SMS sign ups and really engaging. The only thing I'd like for them to change is their dashboard and the way we can view subscribers much easily.

Ode to Self Skincare and Wellness
United States
2 months using the app
September 22, 2020

I used this app to help bring more customers to my website. They have awesome customer service. I definitely recommend postscript

Eighth Of August
United States
2 months using the app
December 2, 2020

This app is so easy to use and great for my marketing strategy! The customer service is fast and they always answer my questions and help me. Great pricing as well.

Rock N Hollywood
United States
2 months using the app
January 4, 2022

The best onboarding experience I have ever received! Super happy with our decision so far to make the move over to Postscript!

Teangle US
Canada
2 months using the app
June 11, 2020

Awesome SMS platform. I tried a few from the Shopify marketplace but none impressed me as much as Postscript. The alternatives did not have segmentation on the level of detail that Postscript provides. A bonus is that they recently redid their pricing model, compared to the other alternatives this is a better cost effective option. There is no base rate + cost per msg, just a very simple monthly credit system, no hidden fees. Their support is also top notch, they were able to make a custom adjustment I needed for segmentation.

ASRTD
United States
2 months using the app