Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

August 5, 2022

Taylor was great and provided great resources! This is all very new to me and I am grateful to have so much help!

Yeah Gurl Boutique
United States
2 months using the app
December 28, 2020

Very helpful customer service. Walked me through every issue and question I had which made learning the app easier.

Blue Urbane
United States
2 months using the app
January 4, 2021

I needed to automate my sms marketing from typeform and the service was great. Really appreciate it because it helps get my tasks done quicker.

WaveySnkrs
United States
2 months using the app
July 28, 2020

The app is great, the service is really quick and good! I would recommend this app to anyone who wants to upgrade their business :)

Aonewear
Canada
2 months using the app
January 8, 2024

Amazing customer service. I did not set up the automation correctly and after reaching out to support Meg helped me with all of our issues. Was extremely polite walked me through step by step of what needed to be done. Highly recommend

Iron Outlaws
United States
2 months using the app
August 18, 2020

I love this app better than SMS Bump. Postscript has many different features and easy to use. I am currently on the free plan. Also, the customer service is very fast in replying and amazing.

Beauté Luxe Closet
United States
2 months using the app
November 4, 2020

Thank you Sylvia for your help she was very professional and was able to meet all of me needs .
Highly recommend her and this app for your store

Definitely Shaped
United States
2 months using the app
September 6, 2019

After talking with every single SMS Shopify app company not only could they not provide the automation I looked for, they took multiple days to respond and answer my questions. Postscript did the exact opposite. Their functionality when it comes to automation is #1 in the world. However, the most important aspect of why you should download this and add it to your marketing is customer service. I especially want to thank Sean for answering my million questions, never being frustrated and being super helpful. Would not have been able to solve this without him. Sean, Thank you!

#DailyMoneyTexts
United States
2 months using the app
October 22, 2021

Recently installed this app and the Customer Service I received from Michael was amazing! He quickly and efficiently helped me with aspects of the app set up I was confused on :)

Grs Bijou Collection
United Kingdom
2 months using the app
February 16, 2021

Amazing customer service. Answered in minutes and fixed in less than 2. Shannon is awesome! Will recommend postscript to all friends. Great pricing too!!

Pumpkin Patch Co
United States
2 months using the app