Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

November 27, 2021

This app is not only amazing but the team behind is extraordinary as well. We have checked out other SMS platforms before and found out that Postscript has an excellent integration with Shopify. The segmentation capabilities are really outstanding. We special thank Matt, Paris, Lea and Taylor for their excellent services.

Olive and Linen
United States
2 months using the app
November 24, 2021

Setup was super fast and easy. We've definitely seen a difference in sales utilizing Postscript. The flow setup makes life easier with everything automated. We just started using the campaign portion and that's super easy as well. So far we're loving this app!

Brotrition
United States
2 months using the app
April 29, 2022

Great experience all around! From onboarding to working with a CSM and tech support. The whole team is on top of it!

Integrity Botanicals
United States
2 months using the app
November 29, 2019

I've been using this app for a few weeks now and am loving it. definitely seeing an increase in my sales since adding texting. I couldn't figure out how to send a campaign within 24 hours of sending one and even though on the chat it said I wouldn't hear back till Monday, Sean got back to me within minutes and helped me solve my problem! thanks so much!

Hello Lovely Boutique
United States
2 months using the app
January 22, 2021

Love this app!! SMS marketing is the way to go. I am always receiving immediate feedback as soon as I send a text. Postscript also has amazing customer service :) thanks Shannon!!

Beyond Scrunchies
Canada
2 months using the app
January 21, 2022

We saw results almost instantly, and the customer service is extremely knowledgable and quick to respond. Also, the backend is easy to use with quality analytics. We were hesitant to enter the world of SMS marketing as we thought it was a little gimmicky, but it's absolutely here to stay at this point!

The Lost Co.
United States
2 months using the app
May 4, 2022

This app is great for all levels of an e-com stores sales funnel, as well as keeping up with customers, offering customer service, and so much more. It's easy to use and has helped so much so far!

DXDivers
United States
2 months using the app
June 9, 2020

One of the best apps for SMS marketing I have found for shopify stores. Very useful and user friendly and setup takes minutes.
And Zev from customer service is a class act. Really good setup and tech support.

Poly & Bark
United States
2 months using the app
March 9, 2021

Awesome app and awesome customer support! Breanna was super helpful and quick with responding to my needs !

Slayerz
United States
2 months using the app
Edited May 12, 2020

This is the 3rd text company I’ve used and by far the best. The data it gives you is great! I love being able to create customer segments so I don’t have to always send messages to everyone. It’s so easy to use and their customer service responses quickly to questions! Game changer for our business

Moe & Arrow Boutique
United States
2 months using the app