Reviews (1,972)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this SMS marketing app for its ease of setup and user-friendly interface, ideal for those new to SMS marketing. They appreciate the effective customer engagement and sales boost through segmentation, automation, and customizable templates. The responsive customer support and continuous feature updates are also noted. Merchants credit the app with significant growth in their SMS channels and sales.

September 6, 2019

After talking with every single SMS Shopify app company not only could they not provide the automation I looked for, they took multiple days to respond and answer my questions. Postscript did the exact opposite. Their functionality when it comes to automation is #1 in the world. However, the most important aspect of why you should download this and add it to your marketing is customer service. I especially want to thank Sean for answering my million questions, never being frustrated and being super helpful. Would not have been able to solve this without him. Sean, Thank you!

#DailyMoneyTexts
United States
2 months using the app
October 22, 2021

Recently installed this app and the Customer Service I received from Michael was amazing! He quickly and efficiently helped me with aspects of the app set up I was confused on :)

Grs Bijou Collection
United Kingdom
2 months using the app
February 16, 2021

Amazing customer service. Answered in minutes and fixed in less than 2. Shannon is awesome! Will recommend postscript to all friends. Great pricing too!!

Pumpkin Patch Co
United States
2 months using the app
November 27, 2021

This app is not only amazing but the team behind is extraordinary as well. We have checked out other SMS platforms before and found out that Postscript has an excellent integration with Shopify. The segmentation capabilities are really outstanding. We special thank Matt, Paris, Lea and Taylor for their excellent services.

Olive and Linen
United States
2 months using the app
November 24, 2021

Setup was super fast and easy. We've definitely seen a difference in sales utilizing Postscript. The flow setup makes life easier with everything automated. We just started using the campaign portion and that's super easy as well. So far we're loving this app!

Brotrition
United States
2 months using the app
April 29, 2022

Great experience all around! From onboarding to working with a CSM and tech support. The whole team is on top of it!

Integrity Botanicals
United States
2 months using the app
November 29, 2019

I've been using this app for a few weeks now and am loving it. definitely seeing an increase in my sales since adding texting. I couldn't figure out how to send a campaign within 24 hours of sending one and even though on the chat it said I wouldn't hear back till Monday, Sean got back to me within minutes and helped me solve my problem! thanks so much!

Hello Lovely Boutique
United States
2 months using the app
January 22, 2021

Love this app!! SMS marketing is the way to go. I am always receiving immediate feedback as soon as I send a text. Postscript also has amazing customer service :) thanks Shannon!!

Beyond Scrunchies
Canada
2 months using the app
January 21, 2022

We saw results almost instantly, and the customer service is extremely knowledgable and quick to respond. Also, the backend is easy to use with quality analytics. We were hesitant to enter the world of SMS marketing as we thought it was a little gimmicky, but it's absolutely here to stay at this point!

The Lost Co.
United States
2 months using the app
May 4, 2022

This app is great for all levels of an e-com stores sales funnel, as well as keeping up with customers, offering customer service, and so much more. It's easy to use and has helped so much so far!

DXDivers
United States
2 months using the app