Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

June 4, 2021

The customer service is amazing! I felt like an actual person, and not a "customer." I'm going to recommend Postscript to everyone who needs a service like this.

PRO MY PPL.
United States
About 2 months using the app
August 20, 2020

I love postscript so far. Stev was a really great help with answering my questions! Customer service is very great and responds quickly.

LuxuryRosee
United States
About 2 months using the app
May 5, 2022

Customer support has been very helpful although at the beginning they couldn't figure out the issue I was having

Queenya
United States
About 2 months using the app
April 19, 2022

I had a question about the coupon codes that were being created and Porshai was very helpful in explaining how to correct the issue I was having. Quick response and very kind. I highly recommend this app!

Wings And Halos Boutique
United States
About 2 months using the app
January 8, 2019

Great app for engaging customers. Way better results than emailing! You can not only send a text but you can include Gifs and also a discount code.

Daily Deal Heist
United States
About 2 months using the app
September 11, 2023

The BEST SMS software on Shopify...without a doubt. Intelligent staff with willingness to think outside the box with their partners! Couldn't recommend enough.

Portland Leather
United States
About 2 months using the app
December 1, 2021

Great text message app service! It is easy to use and very efficient to send messages to subscriber customers.

ApexDesk
United States
About 2 months using the app
August 13, 2020

Best SMS app by a mile. Not even close. Stop looking elsewhere.

Customer service responds within seconds.
No issues.
Clear dashboard.
Transparent.

Mifland : A Design Company
United States
About 2 months using the app
Edited July 20, 2021

Best sms app ever! if you need help they respond extremely fast. You can also create really nice pop ups to build your sms list.

NonyesMinks
United States
About 2 months using the app
August 17, 2021

The best SMS Marketing service I've ever used! Awesome customer service, fast and friendly - thanks to Taylor from the support team!

Pharah
United States
About 2 months using the app