Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
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I love Postscript! I left my previous SMS service and haven't looked back! The app is super easy to use and set up. I love the automation tools as well! Definitely worth the price!
Just started using this app and the customer service is AMAZING. Shannon has helped me with setting everything up and has quickly answered my many questions! Very happy with my decision to go with Postscript and am excited to see the results!
Works great and customers love it! Customer service is exquisite. Definitely recommend them to grow your audience and revenue.
Great support team, they're quick to answer and help the best they can. Still relatively new to the app, it has more ecomm-focused features than other's I have used so that's a plus. I have hit some minor hiccups with tracking and features I'd love to see them implement, but from what I see and what they say they take feedback seriously so hoping to have those resolved / implemented!
Do the free trial and you will be wondering why you didn't start SMS & MMS marketing efforts with Post Scripts sooner. Their team makes the integration seamless and the platform is SO easy to use. Not to mention their quick and helpful customer service. Plus, we are seeing increased conversion rates & revenue when compared to email touch points. Will continue to grow with Post Script! They truly are the best SMS & MMS service available.
So far Postscript has been incredible for our company! And the customer service is top-notch. Can't say enough good things about them so far!
We just launched Postscript with our second Shopify store since their product and customer service is outstanding. Anytime I've ever needed assistance - it's solved within an hour. AMAZING! And Shannon really made me feel good even though I set something up incorrectly. LOL.
The best app for sending SMS and integrating with my store. Started paying for itself from the very first campaign I sent.
great help from ZEV. my mobile pop up wasn't firing so they put in a request immediately to get fixed. cool app and looks very useful
We've tried a few SMS services and Postscript wins across the board. The customer support is amazing - Shannon has gone above and beyond to help us. Couldn't recommend more!