Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

July 25, 2019

Great customer service. Solved all my problems in a matter of minutes with no hesitation and worked with me to resolve any issues.

The Weed Pen
Canada
About 2 months using the app
May 14, 2020

This app is amazing! I shopped around a little before deciding on an SMS app. I love the integration with Shopify and Klaviyo but I really love the customer service. They are quick and very helpful, I never feel like I'm bothering them.

Elle Vie Body Products
United States
About 2 months using the app
Edited May 12, 2020

This app has grown my business tremendously! The cost is reasonable the the customer service is outstanding!

Love on a Hanger
United States
About 2 months using the app
October 5, 2018

We have been using this app for a short time and have already seen results. Adam and Colin have been super with their support and always respond quickly and efficiently. The built-in automation and ability to craft segments and create your own campaigns is great. I know they are hard at work supporting this app and am looking forward to future enhancments. I would recommend this app to anyone that wants to reach their mobile customers.

Pacific Northwest Gifts
United States
About 2 months using the app
May 23, 2023

Really intuitive and easy to work with! I love the automations and Postscript works really well with our Shopify website.

Belong Designs
United States
About 2 months using the app
November 22, 2020

Love how this app is customizable to your style and has different types of campaigns to offer. Also great customer service when you need it!

FACILE
Canada
About 2 months using the app
December 11, 2020

Easy to use text service! Customer service has always been very quick to respond and help when I needed it.

Nifty Apple
United States
About 2 months using the app
September 6, 2018

Amazing way to share shipping updated with your customers. Helps you stand out in the world of subscription commerce. A+++

Latigo Coffee
United States
About 2 months using the app
Edited September 11, 2020

Amazing customer support (I interacted with Shannon and Zev), their chat bubble answers questions so quickly! Very happy so far. They have pre-built automations which are big time saver! Excited to use this for our DTC business as we launch.

Farmers Juice
United States
About 2 months using the app
November 24, 2021

Post script is quick to respond, very helpful and was incredibly easy to get started with. The integration is simple and I was sending sms within 15min of installing the PostScript app

Little Crowns & Capes
United States
About 2 months using the app