Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

July 22, 2020

Pretty amazing app and super friendly customer service. Everything is extremely easy to set up, and I feel this app is going to do wonders for my business :)

Electro Goods Co.
United States
About 2 months using the app
May 28, 2021

so far so good. easy to set up very useful. Tyler help me create a keyword to help my clients reach out to me faster.

UniqueGlow Beauty
United States
About 2 months using the app
June 4, 2021

The customer service is amazing! I felt like an actual person, and not a "customer." I'm going to recommend Postscript to everyone who needs a service like this.

PRO MY PPL.
United States
About 2 months using the app
August 20, 2020

I love postscript so far. Stev was a really great help with answering my questions! Customer service is very great and responds quickly.

LuxuryRosee
United States
About 2 months using the app
May 5, 2022

Customer support has been very helpful although at the beginning they couldn't figure out the issue I was having

Queenya
United States
About 2 months using the app
April 19, 2022

I had a question about the coupon codes that were being created and Porshai was very helpful in explaining how to correct the issue I was having. Quick response and very kind. I highly recommend this app!

Wings And Halos Boutique
United States
About 2 months using the app
January 8, 2019

Great app for engaging customers. Way better results than emailing! You can not only send a text but you can include Gifs and also a discount code.

Daily Deal Heist
United States
About 2 months using the app
January 11, 2024

Just started using the app and already had to use the live chat a few times and their customer service is FANTASTIC. They've helped me set things up and troubleshoot, truly such an amazing app!

Lala Hijabs
Canada
About 2 months using the app
September 11, 2023

The BEST SMS software on Shopify...without a doubt. Intelligent staff with willingness to think outside the box with their partners! Couldn't recommend enough.

Portland Leather
United States
About 2 months using the app
December 1, 2021

Great text message app service! It is easy to use and very efficient to send messages to subscriber customers.

ApexDesk
United States
About 2 months using the app