Reviews (1,972)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this SMS marketing app for its ease of setup and user-friendly interface, ideal for those new to SMS marketing. They appreciate the effective customer engagement and sales boost through segmentation, automation, and customizable templates. The responsive customer support and continuous feature updates are also noted. Merchants credit the app with significant growth in their SMS channels and sales.

January 11, 2024

Just started using the app and already had to use the live chat a few times and their customer service is FANTASTIC. They've helped me set things up and troubleshoot, truly such an amazing app!

Lala Hijabs
Canada
About 2 months using the app
September 11, 2023

The BEST SMS software on Shopify...without a doubt. Intelligent staff with willingness to think outside the box with their partners! Couldn't recommend enough.

Portland Leather
United States
About 2 months using the app
December 1, 2021

Great text message app service! It is easy to use and very efficient to send messages to subscriber customers.

ApexDesk
United States
About 2 months using the app
August 13, 2020

Best SMS app by a mile. Not even close. Stop looking elsewhere.

Customer service responds within seconds.
No issues.
Clear dashboard.
Transparent.

Mifland : A Design Company
United States
About 2 months using the app
Edited May 19, 2024

This app is amazing! It has increased sales so much! My customers love it. I wish I could get all of my mailing list to move over to text message. (I'm working on it) Conversions are great! Customer service is top notch. I am very happy with this app!
Update: 5-28-24
I have been using this app for 4 years and it has been great until recently. I installed a new template and had a grand opening event. I had over 10,000 credits and the system said that I did not have enough for my campaign. It sent out 2 text messages. It prompted me to pay $51 more for the campaign. I refused because I had enough credits. My grand opening was ruined. I contacted support and they responded but not helpful. I’m bummed that I have to look for a new app now. Such a hassle.

Yourgreatfinds
United States
Almost 5 years using the app
Edited July 20, 2021

Best sms app ever! if you need help they respond extremely fast. You can also create really nice pop ups to build your sms list.

NonyesMinks
United States
About 2 months using the app
August 17, 2021

The best SMS Marketing service I've ever used! Awesome customer service, fast and friendly - thanks to Taylor from the support team!

Pharah
United States
About 2 months using the app
July 25, 2019

Great customer service. Solved all my problems in a matter of minutes with no hesitation and worked with me to resolve any issues.

The Weed Pen
Canada
About 2 months using the app
May 14, 2020

This app is amazing! I shopped around a little before deciding on an SMS app. I love the integration with Shopify and Klaviyo but I really love the customer service. They are quick and very helpful, I never feel like I'm bothering them.

Elle Vie Body Products
United States
About 2 months using the app
Edited May 12, 2020

This app has grown my business tremendously! The cost is reasonable the the customer service is outstanding!

Love on a Hanger
United States
About 2 months using the app