Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

August 4, 2022

great customer service, my issue was solved very quick and prompt. just started using the app and its looking promising

JEM CITY
United Kingdom
About 2 months using the app
July 8, 2020

Best customer service I ever had best SMS MARKETING APP... will continue to use for my business thanks guys

Mack Candles Co..
United States
About 2 months using the app
November 29, 2021

I really love this app and plan to use it for our business for a long time to come. It generates sales that we would not have received otherwise. Customer service is fast too!

Small Business Sply Co
United States
About 2 months using the app
March 2, 2023

What a great app to start with your SMS marketing. We had no issues during the installation. Setting up new SMS campaigns was very easy and straightforward. They have a ton of helpful resources on their website which is a big plus. We contacted customer service once as we had very specific questions and got a reply within 10 minutes. So far so good!

elcove.co
United States
About 2 months using the app
December 16, 2021

Porshai was super quick and answered my questions immediately! She confirmed what I needed to know and solved my problem!

Tesa Babe
United States
About 2 months using the app
Edited August 21, 2020

I needed an app to help market better to my customers and stumbled across Postscript. After setting it all up Zev reached out to me and offered his help. He did most of, what I felt would've been, the hard work for me. Now I'm ready to do what I gotta do. This app has such a great ease of use!

Afterglō Candles
United States
About 2 months using the app
April 6, 2021

Best SMS app out there! So many services the service stops after the sales call but with Postscript the customer support team is unbelievable and continues to win you over time and time again. Stop searching - just sign up.

Marea Wellness
United States
About 2 months using the app
July 8, 2020

This app was very easy to install and start using. I was sent many helpful guides on hows to utilize this app to the fullest. Their customer service is superb! Extremely helpful and ready to answer all your questions with a sense of urgency.

Nicole's Curvy Boutique
United States
About 2 months using the app
July 14, 2021

GREAT HELP I would recommend them to anybody very helpful and easy to use app with my online store. =]

FORSAIL
United States
About 2 months using the app
September 22, 2020

So far so good, the app does what it says. Also, they do have amazing support, they have live support chat not one of chats that actually send an email that is responded to in a nonspecific amount of time. We will continue to build...

Classier
United States
About 2 months using the app