Reviews (1,972)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this SMS marketing app for its ease of setup and user-friendly interface, ideal for those new to SMS marketing. They appreciate the effective customer engagement and sales boost through segmentation, automation, and customizable templates. The responsive customer support and continuous feature updates are also noted. Merchants credit the app with significant growth in their SMS channels and sales.

October 5, 2018

We have been using this app for a short time and have already seen results. Adam and Colin have been super with their support and always respond quickly and efficiently. The built-in automation and ability to craft segments and create your own campaigns is great. I know they are hard at work supporting this app and am looking forward to future enhancments. I would recommend this app to anyone that wants to reach their mobile customers.

Pacific Northwest Gifts
United States
About 2 months using the app
May 23, 2023

Really intuitive and easy to work with! I love the automations and Postscript works really well with our Shopify website.

Belong Designs
United States
About 2 months using the app
November 22, 2020

Love how this app is customizable to your style and has different types of campaigns to offer. Also great customer service when you need it!

FACILE
Canada
About 2 months using the app
December 11, 2020

Easy to use text service! Customer service has always been very quick to respond and help when I needed it.

Nifty Apple
United States
About 2 months using the app
September 6, 2018

Amazing way to share shipping updated with your customers. Helps you stand out in the world of subscription commerce. A+++

Latigo Coffee
United States
About 2 months using the app
Edited September 11, 2020

Amazing customer support (I interacted with Shannon and Zev), their chat bubble answers questions so quickly! Very happy so far. They have pre-built automations which are big time saver! Excited to use this for our DTC business as we launch.

Farmers Juice
United States
About 2 months using the app
November 24, 2021

Post script is quick to respond, very helpful and was incredibly easy to get started with. The integration is simple and I was sending sms within 15min of installing the PostScript app

Little Crowns & Capes
United States
About 2 months using the app
May 7, 2020

This app is a huge game-changer for the world of mobile marketing! The platform is super user friendly, they are super compliant with the legalities of mobile marketing and make sure to educate each company on those legalities and best practices. With the help of the Postscript team, I have been able to perfect my marketing strategy thus increasing engagement with our customers, converting leads, and bringing in an astonishing amount of revenue.

I love how the team takes into consideration requests made by their clients and how they are so willing to implement those ideas into their platform. They are constantly taking the initiative to ensure that their client's needs are always met. I'm overall super happy with this platform and 1000% recommend for anyone to use them!

NaturAll Kitchen
United States
About 2 months using the app
June 10, 2020

Fantastic app that really generates ROI, almost immediately. Our customers love it and feel confident using it --and we use best practices to ensure it stays that way. The app's ease of use and analytics, combined with responsive and helpful customer support make it a simple decision to start using Postscript SMS today.

Reveille Ciderworks
United States
About 2 months using the app
May 26, 2020

Great customer service! They are always willing to go above and beyond for you. We love this app! Very customizable too!

Ivy + Cloth
United States
About 2 months using the app