Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

June 28, 2020

Love this app and love the support team behind it! So much potential in text message marketing and this makes it easy!

The Clay Republic
United States
About 2 months using the app
January 9, 2019

this app is making my life easier. now i can schedule text messages to clients and they all go out at once. No more texting each individual client one by one. they are even adding a list of subscribers soon to help my tracking of who opts in and who doesn't. customer service is quick an awesome as well

Be My Guest
United States
About 2 months using the app
March 2, 2021

PS has been a very good partner for us in our DTC growth; their CS team is also very responsive and extremely helpful. Highly recommend.

🌵 Pricklee Cactus Water 🌵
United States
About 2 months using the app
August 4, 2022

great customer service, my issue was solved very quick and prompt. just started using the app and its looking promising

JEM CITY
United Kingdom
About 2 months using the app
July 8, 2020

Best customer service I ever had best SMS MARKETING APP... will continue to use for my business thanks guys

Mack Candles Co..
United States
About 2 months using the app
November 29, 2021

I really love this app and plan to use it for our business for a long time to come. It generates sales that we would not have received otherwise. Customer service is fast too!

Small Business Sply Co
United States
About 2 months using the app
April 4, 2022

We used this app for about 1year. The last few months issues are worst it's time to let this app go. Automation is not working anymore. Abandon carts are not sending out. Customer Service just don't care and I downgraded the plan all my previous credits I paid for was taken.

Lil Lady Shoes
United States
Almost 4 years using the app
March 2, 2023

What a great app to start with your SMS marketing. We had no issues during the installation. Setting up new SMS campaigns was very easy and straightforward. They have a ton of helpful resources on their website which is a big plus. We contacted customer service once as we had very specific questions and got a reply within 10 minutes. So far so good!

elcove.co
United States
About 2 months using the app
December 16, 2021

Porshai was super quick and answered my questions immediately! She confirmed what I needed to know and solved my problem!

Tesa Babe
United States
About 2 months using the app
Edited August 21, 2020

I needed an app to help market better to my customers and stumbled across Postscript. After setting it all up Zev reached out to me and offered his help. He did most of, what I felt would've been, the hard work for me. Now I'm ready to do what I gotta do. This app has such a great ease of use!

Afterglō Candles
United States
About 2 months using the app