Reviews (1,972)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this SMS marketing app for its ease of setup and user-friendly interface, ideal for those new to SMS marketing. They appreciate the effective customer engagement and sales boost through segmentation, automation, and customizable templates. The responsive customer support and continuous feature updates are also noted. Merchants credit the app with significant growth in their SMS channels and sales.

February 16, 2021

I love how we can interact directly with customer's phones, it's like meeting them in person. The campaign feature is also great for promotions. The app is easy to set up and use. Customer service is prompt and great!

Sömn Home
Canada
About 2 months using the app
November 24, 2021

I used postscripts support to help me with changing the logo on my popup and the support was amazing! Taylor was very knowledgeable and able to assist me immediately.

ProminenceBoutique
United States
About 2 months using the app
October 28, 2020

Two ecommerce owners recommended this app to me and so far so good. The interface is super easy to use, fun, and has good analytics. I also like the chat feature! I deleted something by accident and a rep was very helpful in solving my issue.

After The Internet
United States
Almost 4 years using the app
June 28, 2020

Love this app and love the support team behind it! So much potential in text message marketing and this makes it easy!

The Clay Republic
United States
About 2 months using the app
January 9, 2019

this app is making my life easier. now i can schedule text messages to clients and they all go out at once. No more texting each individual client one by one. they are even adding a list of subscribers soon to help my tracking of who opts in and who doesn't. customer service is quick an awesome as well

Be My Guest
United States
About 2 months using the app
March 2, 2021

PS has been a very good partner for us in our DTC growth; their CS team is also very responsive and extremely helpful. Highly recommend.

🌵 Pricklee Cactus Water 🌵
United States
About 2 months using the app
August 4, 2022

great customer service, my issue was solved very quick and prompt. just started using the app and its looking promising

JEM CITY
United Kingdom
About 2 months using the app
July 8, 2020

Best customer service I ever had best SMS MARKETING APP... will continue to use for my business thanks guys

Mack Candles Co..
United States
About 2 months using the app
April 4, 2022

We used this app for about 1year. The last few months issues are worst it's time to let this app go. Automation is not working anymore. Abandon carts are not sending out. Customer Service just don't care and I downgraded the plan all my previous credits I paid for was taken.

Lil Lady Shoes
United States
Almost 4 years using the app
November 29, 2021

I really love this app and plan to use it for our business for a long time to come. It generates sales that we would not have received otherwise. Customer service is fast too!

Small Business Sply Co
United States
About 2 months using the app