Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

April 6, 2021

Best SMS app out there! So many services the service stops after the sales call but with Postscript the customer support team is unbelievable and continues to win you over time and time again. Stop searching - just sign up.

Marea Wellness
United States
About 2 months using the app
July 8, 2020

This app was very easy to install and start using. I was sent many helpful guides on hows to utilize this app to the fullest. Their customer service is superb! Extremely helpful and ready to answer all your questions with a sense of urgency.

Nicole's Curvy Boutique
United States
About 2 months using the app
July 14, 2021

GREAT HELP I would recommend them to anybody very helpful and easy to use app with my online store. =]

FORSAIL
United States
About 2 months using the app
September 22, 2020

So far so good, the app does what it says. Also, they do have amazing support, they have live support chat not one of chats that actually send an email that is responded to in a nonspecific amount of time. We will continue to build...

Classier
United States
About 2 months using the app
April 15, 2021

Michael was incredibly helpful and responsive as we went through initial set up. Stoked to feel supported by a team who really cares about our success!

Clevr Blends
United States
About 2 months using the app
May 12, 2023

Great app, with an even better and great support. Thanks to Taylor for his help and patient with me :)

Impactful Earth
United States
About 2 months using the app
April 5, 2022

Awesome support. I worked with John and couldn’t have asked for a better experience. They reached out to me and set me up to succeed.

MorrisonMade Leather
United States
About 2 months using the app
November 25, 2020

I just downloaded it not too long ago and so far am loving it and all it's features. I had a question about set up and the customer service rep Zev was SUPER FAST getting back to me. So far, very pleased.

Otis & Ellie
United States
About 2 months using the app
August 20, 2020

Great app so far they are helping me get set up now. I'm having to adjust their templates to sound less buggy and more personal but that is Ok.

Binoid
United States
About 2 months using the app
Edited May 27, 2020

Noticing great results with it already to be fair. However, i had some queries & decided that id reach out to customer support & they responded instantly & were nothing short of knowledgeable & helpful. Issue resolved super quickly, definitely recommend the app :)

eezywipe™
United Kingdom
About 1 month using the app