Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its positive impact on business, including improved conversion rates and revenue. They praise its user-friendly interface, valuable features like automations and campaigns, and easy SMS subscriptions setup. The app's reliable performance and exceptional customer service, featuring a responsive support team and live chat, are also appreciated. Its transparent pricing and superior features make it a preferred choice over other SMS marketing platforms.

April 19, 2019

For myself, I am new to online ecommerce and I have ZERO experience in SMS and email marketing. I Choose to use SMS marketing because it looks like this will be the future trend and it seems less complicated than Email marketing. Postscripts set up is very simple to use and they provide very detailed, easy to read and follow instructions (with pictures) that literally walk you through setting up your first few campaigns. It totally eliminates the intimidating factor for newbies like myself. Thanks to Postscript I got my first Sale through Instagram in less than 5 days of starting IG and doing my first posts. I recommend this app as it's a powerful tool and you can set this up so damn easy. If you get stuck, the support team is easy to communicate with and very helpful which is a must for newbies like me.

Home Gym Tech
United States
About 1 month using the app
February 13, 2020

I love PostScript. I use it on both of our stores. The interface is perfect. Shannon is so helpful and very patient. I really appreciate the fantastic service always.

JelliWax
United States
About 1 month using the app
Edited May 12, 2020

Just during the free trial period, we saw crazy growth with Postscript! It was a no brainer to upgrade our plan once it was over. The amount of revenue we saw from our welcome series alone was amazing! I truly believe it helped bolster our online sales during the most uncertain part of COVID-19. Plus, their live chat support is unprecedented - so helpful and kind - they obviously truly care about their customers.

Little English
United States
About 1 month using the app
December 16, 2020

This app is totally amazing!! My first 30 days were free and it was an amazing offer! Sylvia helped me understand it a lot more! ALL of the representatives goes above and beyond! i appreciate their help! Great job guys!!!

Hair By Honeyy
United States
About 1 month using the app
February 18, 2019

Every Shopify store owner should be using Postscript. I'm a new store owner and have tried many different sms/mms apps trying to find the best one. Some took percentages of sales, others claimed to do things that simply weren't true.

I made an almost an extra $3000 my first month using it. The team at postscripts are always available by chat to help with any questions I've had.

They are always adding new features and will actually take your feedback and add it to the program if it will help all postscript users.

I'm highly impressed with the service so far and truly believe that they are trying to make postscripts the best sms/mms solution in the entire marketplace.

SWL Collection
United States
About 1 month using the app
March 12, 2021

Words cant express how good this app is...hands down the best sms service for ecom..i tried about all of them!! super excited to use this as a growth tool for our business!!

Members Chicago
United States
About 1 month using the app
September 1, 2020

Postscript solves all of our issues for an automated 2-way SMS solution. Not only is it an intuitive setup, but they have plenty of tools (abandoned cart, shipping tracking) and integrations (Recharge, Klaviyo, Gorgias) that make this a seamless solution for us. And their support is SO HELPFUL, especially Zev. They'll get you set-up with all of the SMS best practice tips and tricks.

TruBrain
United States
About 1 month using the app
June 2, 2020

Great customer support! I was able to jump on a chat with a super knowledgeable person who helped me right away. They resolved my issue and got me onto the rest of my day. Thanks!

ANTIDOTE 1848
United States
About 1 month using the app
March 24, 2022

The customer service is really good, especially Sherrod Mitchell. Thank you! It also has really good features for a free plan.

knitmysterypacks
United States
About 1 month using the app
June 4, 2021

I contacted support to learn about subscription plans. Morgen was the person working with me; she was very helpful and nice. I'm very happy with the outcome. Thank you Morgen, you are FUNKY CONFETTI AMAZING!!

Funky Confetti
United States
About 1 month using the app