Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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Taylor on the customer support team was very helpful and quick to answer a few questions! Much appreciated!
This app has allowed us to hit specific customer types in a new way that we have never been able to before! Highly recommend. Great customer service.
Great customer service team, really helped us out onboarding and continues to be helpful as we build our SMS program! Platform is intuitive and has great features, plus they're continually coming out with more!
Sylvia was such a great help when I had issues with the app. She was patient and detailed. I needed to fix my upgrade and it was difficult for me. Sylvia made sure to fix the issue
I worked with Zev on an issue with my credit card and he was patient and kind and hung in with me to try to figure it out. Great customer service!
Shannon was AWESOME! Super helpful, friendly and made this process so much easier to understand! I'm hopeful this will increase my revenue!
I was a beginner to this app and Morgan helped me with fixing and publishing my pop ups! Super fast work.
We use Postcript for all of our SMS marketing needs and it works like a charm. Also, the customer service is great. Thanks team.
Fantastic support, waiting to see if it makes a big difference for our visitors.. but so far so good!
Don’t get involved with them. Postscript was amazing. We tried multiple SMS platforms- we finally felt at "home" Peter helped us get setup and he was great. Then we worked one on one with Joe, his patience and knowledge to get the most out of the app was amazing. Then we kept getting passed from person to person and now- now they won’t strategize with us monthly at all. Seems like they have a ton of turn over. Ran and operated very poorly. Not iPhone friendly.